NHTSA // CRASH-TESTED
2021 Audi Q5
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Audi Q5 is a compact luxury SUV that has anchored Audi's lineup for well over a decade, targeting buyers who want a premium daily driver with genuine refinement. Slotting between entry-level crossovers and larger three-row haulers, the Q5 competes in one of the most contested segments in the market, appealing to professionals and families alike who expect both comfort and credibility.
The 2021 Audi Q5 earns an NHTSA Safety Index of 87 out of 100, an strong result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 8 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Q5 as one of the more polished and well-rounded entries in the compact luxury SUV segment, praising its composed driving character, upscale interior execution, and broad feature set. Most professional assessments position it as a benchmark-level choice for buyers prioritizing refinement, though opinions on value relative to rivals tend to vary.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 15897
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY25V080000
Risk: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until th
Reported 2025-02-12
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD23V842000
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's num
Reported 2023-12-13
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL22V753000
Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Reported 2022-10-07
BACK OVER PREVENTION:DISPLAY FUNCTION22V742000
Risk: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
Reported 2022-10-05
TIRES22V034000
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Reported 2022-01-26
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM21V947000
Risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Reported 2021-12-08
SEAT BELTS:REAR/OTHER:RETRACTOR21V606000
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Reported 2021-08-05
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY21V295000
Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Reported 2021-04-26
NHTSA // COMPLAINTSOwner complaints
69 owner complaints on file. These are unverified allegations reported to NHTSA.