NHTSA // SAFETY RECORD
2023 Cadillac Lyriq
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Cadillac Lyriq is a battery-electric luxury midsize SUV targeting buyers who want premium refinement without a combustion engine. Launched for the 2023 model year, it sits at the leading edge of GM's EV push and competes directly with the BMW iX and Mercedes EQB. Its audience is style-conscious, tech-forward, and willing to pay for a flagship experience in an all-electric wrapper.
The 2023 Cadillac Lyriq has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 7 recalls and 24 owner complaints on file, giving it a moderate recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally praise the Lyriq for its striking interior design, composed ride quality, and polished technology execution, calling it a genuine step forward for Cadillac in the luxury EV space. Most acknowledge that range and charging infrastructure remain practical considerations, and some note that early software behavior has required attention, though the overall driving experience draws consistent admiration.
NHTSA // RECALLSRecall record
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT25V356000
Risk: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Reported 2025-05-29
SUSPENSION:FRONT:STABILIZER BAR25V232000
Risk: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.
Reported 2025-04-10
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE24V589000
Risk: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
Remedy: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
Reported 2024-08-08
SEAT BELTS:REAR/OTHER:ANCHORAGE23V785000
Risk: An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
Remedy: Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.
Reported 2023-11-22
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE23V682000
Risk: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.
Remedy: Dealers will reprogram the BCM, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232422960.
Reported 2023-10-12
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY23V367000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge. Letters explaining the safety risk were sent to owners January 5, 2024. Owner notification letters were mailed June 6, 2023. Owners may contact GM's Cadillac customer service at 1-800-458-8006 and the EV Concierge number: 1-833-HUMMER-EV (1-833-486-6373). GM's number for this recall is N232404441.
Reported 2023-05-25
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL22V710000
Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: GM will update the video display control module software, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222379510.
Reported 2022-09-22
NHTSA // COMPLAINTSOwner complaints
24 owner complaints on file. These are unverified allegations reported to NHTSA.