NHTSA // CRASH-TESTED
2019 Ford Flex Safety Ratings
The 2019 Ford Flex scores 74 out of 100 on the NHTSA Safety Index (Average), 4 recalls, and 217 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2019 Ford Flex achieves a NHTSA Safety Index of 74/100, positioning it within the Average band. Its rollover protection demonstrates a genuine strength. However, this positive is tempered by four active recall campaigns and a low avoidance-technology score. The 2019 Flex presents as a reasonable, but not standout, safety performer.
The 2019 Ford Flex received a NHTSA Safety Index of 74 out of 100 and a 4-out-of-5-star NHTSA rollover rating, according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 93 SUVs from 2019 that NHTSA has crash-tested, the 2019 Ford Flex ranks 82 for overall NHTSA Safety Index.
- shoppers who want the full federal safety picture in one place
| NHTSA Safety Index | 74 / 100 (Average) |
|---|---|
| Frontal / Side / Rollover | 4 stars |
| Rollover risk | 16.4% |
| Recalls on file | 4 |
| Owner complaints | 217 (unverified allegations) |
| Class rank | 82 of 93 SUVs tested for 2019 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2019 Ford Flex?
The 2019 Ford Flex lands at a Safety Index of 74/100, rated Average, with no prior-year Index on file to establish a trend. The score is anchored by a crash-protection sub-score of 56 out of 70, driven largely by that 4-star rollover result, the only dimension NHTSA actually tested for this year. The avoidance-tech sub-score is a clear drag on the overall Index at just 4.5 out of 10, reflecting the absence of standard lane departure warning and only optional forward collision warning. Electronic stability control is standard, which provides a baseline, but the tech package as equipped in 2019 trails what federal safety advocates increasingly treat as table stakes. The defect-record sub-score of 13.25 out of 20 reflects four recall campaigns, two of which specifically address rearview camera failures, a component that generated the single largest complaint cluster at 118 unverified reports. The structural trim recall issued in 2025 adds a newer concern for current owners. Taken together, this year's profile is defined by strong passive rollover geometry, thin active-safety technology, and a recall history that is still generating new campaigns years after production.
NCAP // CRASH TESTHow did the 2019 Ford Flex perform in crash tests?
The 2019 Ford Flex earned 4 out of 5 stars in NHTSA's rollover assessment, with a 16 percent rollover risk and a "No Tip" dynamic test result. However, NHTSA did not publish ratings for overall, frontal, or side crash protection for this model year. Therefore, a comprehensive safety assessment based on federal crash testing cannot be made.
Source: NHTSA NCAP, VehicleId 13264
Index breakdown
NHTSA // RECALLSDoes the 2019 Ford Flex have any recalls?
Four recall campaigns cover the 2019 Flex. Two target the rearview camera, which may intermittently fail to display an image, creating a back-over risk. A third addresses a power supply cable in the electrical system. The most recent campaign, issued in late 2025, concerns B-pillar door trim that may detach while driving. No do-not-drive order appears in the data, but shoppers should verify remedy status by VIN.
STRUCTURE:BODY25V732000
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in
Reported 2025-10-24
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V695000
Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification le
Reported 2025-10-13
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V951000
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Reported 2024-12-20
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR18V548000
Risk: An electrical arc can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
Reported 2018-08-20
NHTSA // COMPLAINTSWhat do owners report about the 2019 Ford Flex?
Owners have filed 217 unverified complaints with NHTSA. The dominant alleged problem area is back-over prevention systems, accounting for 118 reports, followed by unspecified issues at 46, structural concerns at 43, and electrical system allegations at 22. These are unverified consumer allegations, not established defects.
217 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2019 Ford Flex?
Two open recall campaigns related to the rearview camera system, one for structural trim, and another for an electrical issue necessitate a VIN check of any 2019 Flex through NHTSA's recall lookup. Buyers must confirm in writing that all applicable remedies have been completed by the seller.
- The 2019 Flex was assigned four recall campaigns, including two separate rearview camera recalls that may leave the back-over prevention system intermittently non-functional.
- NHTSA did not conduct overall, frontal, or side crash tests on the 2019 Flex, meaning the crash-protection sub-score of 56/70 rests almost entirely on the 4-star rollover result.
- The avoidance-tech sub-score of 4.5/10 reflects a 2019 equipment gap: lane departure warning was not available, and forward collision warning was only optional rather than standard.
- Owner complaints filed with NHTSA total 217 unverified allegations, with back-over prevention components alone accounting for 118 of those reports, aligning directly with the two rearview camera recall campaigns.
RANKINGSWhere the 2019 Ford Flex places
The 2019 Ford Flex qualifies for these MotorCaliber safety rankings:
FAQ2019 Ford Flex safety questions
Was the 2019 Ford Flex crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2019 Ford Flex, and it earns a NHTSA Safety Index of 74 out of 100, placing it in the Average band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2019 Ford Flex crash-test star ratings?
In NHTSA testing the 2019 Ford Flex earned 4 out of 5 stars for rollover. Its measured rollover risk is 16.4%. Categories NHTSA did not test show as not rated.
How many recalls does the 2019 Ford Flex have?
According to NHTSA recall data, 4 vehicle recalls are on file for the 2019 Ford Flex. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2019 Ford Flex?
According to NHTSA's complaint database, 217 owner complaints are on file for the 2019 Ford Flex. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Rivals in SUV (2019)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2019 Tesla Model X 60d | 94/100 | 5 of 5 | 0 |
| 2019 Tesla Model X 75d | 94/100 | 5 of 5 | 0 |
| 2019 Tesla Model X 90d | 94/100 | 5 of 5 | 0 |
| 2019 Tesla Model X P100d | 94/100 | 5 of 5 | 0 |
| 2019 Tesla Model X P90d | 94/100 | 5 of 5 | 0 |
| 2019 Nissan Murano | 93/100 | 5 of 5 | 1 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 13264), the recallsByVehicle and complaintsByVehicle records for the Ford Flex 2019.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 82 of 93 in the SUV class for 2019.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.