NHTSA // SAFETY RECORD
2023 GMC Sierra 3500 Safety Record
The 2023 GMC Sierra 3500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 1 recall and 26 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2023 GMC Sierra 3500 has not undergone crash testing by NHTSA, meaning no star ratings or Safety Index are available for this model year. Its safety record, as documented by federal data, is characterized by a single recall campaign and 26 owner-reported complaints filed with NHTSA. This data provides an informational basis, but does not inherently signal either a safety clearance or a specific concern.
The 2023 GMC Sierra 3500 has not been crash-tested by NHTSA, carries one recall campaign and a Light recall-and-complaint burden band, according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 1 |
| Owner complaints | 26 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2023 GMC Sierra 3500?
The 2023 GMC Sierra 3500 presents a mixed safety profile, with its single recall and 26 owner complaints placing it in the Light burden band, indicating a lower volume of reported issues compared to many vehicles in its class. This solitary recall addresses tailgate latch components, a broad campaign affecting multiple GM models and model years. Owner complaints for the 2023 Sierra 3500 include 4 reports directly linked to crash events and 1 claim of injury. The most pronounced pattern within these 26 complaints is the concentration of powertrain allegations, accounting for 13 reports. The absence of crash-test data for the 2023 model year or any sibling years means no federal star ratings are available. Owners are advised to conduct a VIN-level recall check to confirm the specific status of their vehicle.
NHTSA // RECALLSDoes the 2023 GMC Sierra 3500 have any recalls?
The single recall covering the 2023 GMC Sierra 3500 targets tailgate latch hardware, specifically the latches, locks, and linkages on the power tailgate. GM issued this campaign across a broad range of 2020-2024 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. No park-outside or do-not-drive directive appears in the data provided.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH24V060000
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Reported 2024-02-01
NHTSA // COMPLAINTSWhat do owners report about the 2023 GMC Sierra 3500?
NHTSA has 26 unverified owner-reported complaints on file for this model year. The most frequently alleged problem areas are the powertrain, reported in 13 complaints, followed by forward collision avoidance and the electrical system at 4 each, and the engine at 3. All are unverified consumer allegations, not established defects.
26 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2023 GMC Sierra 3500?
The 2023 GMC Sierra 3500 carries a critical safety advisory regarding its tailgate. A recall issued to address potential tailgate latch failure, which could lead to an unsecured tailgate and potential cargo loss, necessitates owners confirm the resolution of this issue via NHTSA.gov's VIN lookup tool before purchase. An open recall indicates an unaddressed safety risk for any vehicle, regardless of its age or mileage. This is a crucial step for any prospective owner.
- NHTSA has not crash-tested the 2023 GMC Sierra 3500, meaning no federal star ratings or Safety Index score exists for this model year.
- One recall is on record for this model year, covering tailgate latch components on the power tailgate across a broad GM heavy-duty truck campaign spanning model years 2020 through 2024.
- Of the 26 unverified complaints filed with NHTSA for this year, 13 allege powertrain problems, making it the dominant reported concern in the complaint file for the 2023 model year specifically.
- Four of the 26 reported complaints are associated with crash events and one alleges an injury, details that shoppers should factor in when reviewing the NHTSA complaint database for this year.
FAQ2023 GMC Sierra 3500 safety questions
Was the 2023 GMC Sierra 3500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 1 recall and 26 owner complaints on file.
How many recalls does the 2023 GMC Sierra 3500 have?
According to NHTSA recall data, 1 vehicle recall is on file for the 2023 GMC Sierra 3500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2023 GMC Sierra 3500?
According to NHTSA's complaint database, 26 owner complaints are on file for the 2023 GMC Sierra 3500. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Sierra 3500 years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the GMC Sierra 3500 2023.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.