NHTSA // SAFETY RECORD
2020 Hyundai Nexo Safety Record
The 2020 Hyundai Nexo has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 4 recalls and 7 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2020 Hyundai Nexo has not undergone crash testing by NHTSA, leaving it without official star ratings or a computed Safety Index. Federal records for this model indicate a "Heavy" burden band for recalls and complaints. Of particular note are four recall campaigns, including two directives advising owners to park outside due to identified risks within the hydrogen fuel system. Seven owner complaints have also been registered. This pattern of recalls and complaints merits careful consideration before a purchase. The lack of crash-test data, however, does not inherently confirm the vehicle's safety or hazard in a collision.
The 2020 Hyundai Nexo was not crash-tested by NHTSA, carries a Heavy recall and complaint burden band, and is the subject of four NHTSA recall campaigns including two park-outside directives, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Heavy |
| Recalls on file | 4 (includes park-outside) |
| Owner complaints | 7 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Hyundai Nexo?
The 2020 Nexo's recall profile represents a significant burden, particularly for a low-volume hydrogen fuel-cell vehicle. Four recall campaigns have been issued. Two of these carry NHTSA's most serious consumer advisory: park outside and away from structures. One campaign, for the hydrogen tank pressure relief device, covers the 2019 through 2024 model range. Another, for the hydrogen leak detection sensor, targets 2019 through 2021 vehicles. Both of these address the Nexo's core hydrogen fuel-cell technology. Less severe campaigns involve brake software and parking-assist software. Owner complaints to NHTSA total seven, clustering around the fuel and propulsion system, which aligns with the critical recall themes. No NHTSA crash-test data is available for the 2020 Nexo, and no sibling model years have been tested for comparison.
NHTSA // RECALLSDoes the 2020 Hyundai Nexo have any recalls?
The 2020 Nexo carries four recall campaigns. Two are park-outside directives: one covering a thermally activated pressure relief device in the hydrogen tank assembly that may break or detach, and one covering hydrogen gas detection sensors that may fail to detect leaks. A third recall addresses software in the Integrated Electronic brake power-assist control module. A fourth addresses Remote Smart Parking Assist software that may fail. Both park-outside campaigns involve the hydrogen fuel system and represent the most operationally restrictive guidance in this record.
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES24V761000
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's n
Reported 2024-10-11
FUEL SYSTEM, OTHER:DELIVERY22V258000
Risk: A hydrogen gas leak can increase the risk of a fire while parked or driving.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
Reported 2022-04-14
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE20V748000
Risk: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Reported 2020-12-01
ELECTRICAL SYSTEM:SOFTWARE20V213000
Risk: Unintended vehicle movement increases the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.
Reported 2020-04-09
NHTSA // COMPLAINTSWhat do owners report about the 2020 Hyundai Nexo?
Seven owner complaints have been reported to NHTSA for the 2020 Nexo, with zero crashes, fires, injuries, or deaths recorded among them. The top alleged problem areas are the Fuel and Propulsion System with five reports, Power Train with two, and Engine with two. These are unverified consumer allegations, not established facts.
7 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Hyundai Nexo?
Four recall campaigns have been issued for the 2020 Nexo, a significant number for any single model year. Prospective owners of a used 2020 Nexo should confirm all open recalls, particularly the two park-outside actions related to the hydrogen fuel system, have been addressed before purchase. VIN checks at nhtsa.gov are essential for this verification.
- Two of the four 2020 Nexo recalls carry park-outside directives tied specifically to hydrogen fuel-system components, including a pressure relief device that may break or detach and leak-detection sensors that may fail, making these the highest-priority open-recall items to verify.
- NHTSA has not crash-tested the 2020 Nexo in any configuration, so no federal star ratings or Safety Index score exists for this model year, and the Heavy burden band assigned here reflects only the recall and complaint record.
- Five of the seven unverified owner complaints reported to NHTSA for this model year allege problems in the Fuel and Propulsion System, a pattern that aligns with the hydrogen-system focus of the two most serious recall campaigns.
- The thermally activated pressure relief device recall covers 2019 through 2024 Nexo vehicles, meaning 2020 units fall within a broad multi-year campaign that shoppers and current owners should confirm has been remedied using the VIN lookup at nhtsa.gov.
RANKINGSWhere the 2020 Hyundai Nexo places
The 2020 Hyundai Nexo qualifies for these MotorCaliber safety rankings:
FAQ2020 Hyundai Nexo safety questions
Was the 2020 Hyundai Nexo crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 4 recalls and 7 owner complaints on file.
How many recalls does the 2020 Hyundai Nexo have?
According to NHTSA recall data, 4 vehicle recalls are on file for the 2020 Hyundai Nexo, including a park-outside or do-not-drive campaign, which is the most serious class of recall. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Hyundai Nexo?
According to NHTSA's complaint database, 7 owner complaints are on file for the 2020 Hyundai Nexo. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Nexo years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Hyundai Nexo 2020.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.