NHTSA // CRASH-TESTED
2020 Infiniti Qx50
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Infiniti QX50 is a compact luxury SUV that competes in one of the most crowded segments in the American market, squaring off against rivals like the Acura RDX, BMW X3, and Lexus NX. Aimed at buyers who want premium refinement and a driver-focused cabin without stepping up to a larger footprint, the QX50 has been a cornerstone of Infiniti's lineup since its full redesign for the 2019 model year.
The 2020 Infiniti Qx50 earns an NHTSA Safety Index of 94 out of 100, an exceptional result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 2 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the QX50 as a stylish and well-appointed compact luxury SUV that delivers a comfortable, refined driving experience. Most praise the distinctive cabin design and the variable-compression engine technology as standout features, while some note that the infotainment system and rear passenger space fall short of the segment's best. It is broadly seen as a credible choice in the class.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14528
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL25V437000
Risk: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
Reported 2025-06-27
TIRES21V025000
Risk: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
Remedy: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.
Reported 2021-01-26
NHTSA // COMPLAINTSOwner complaints
30 owner complaints on file. These are unverified allegations reported to NHTSA.