NHTSA // CRASH-TESTED
2020 Infiniti Qx50 Safety Ratings
The 2020 Infiniti Qx50 scores 94 out of 100 on the NHTSA Safety Index (Exceptional), with a 5-star overall NHTSA crash rating, 2 recalls, and 30 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2020 Infiniti QX50 achieved a NHTSA Safety Index of 94/100, positioning it within the Exceptional band. This high assessment is directly supported by its five-star overall rating in NHTSA crash tests and a perfect score for its comprehensive suite of avoidance technologies, indicating a robust federal safety profile for the model year.
The 2020 Infiniti QX50 received an overall NHTSA crash-test rating of 5 out of 5 stars and a NHTSA Safety Index of 94 out of 100, sourced from NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 107 SUVs from 2020 that NHTSA has crash-tested, the 2020 Infiniti Qx50 ranks 1 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 94 / 100 (Exceptional) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 5 / 5 / 4 stars |
| Rollover risk | 14.7% |
| Recalls on file | 2 |
| Owner complaints | 30 (unverified allegations) |
| Class rank | 1 of 107 SUVs tested for 2020 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Infiniti Qx50?
The 2020 model year marks a meaningful step forward for the QX50 in federal safety terms. The NHTSA Safety Index climbed five points, from 89 out of 100 in 2019 to 94 out of 100 in 2020, crossing from the Strong band into the Exceptional band. That improvement is not cosmetic: the crash-protection sub-score reached 66 out of a possible 70, and the avoidance-technology sub-score hit a perfect 10 out of 10, reflecting that forward collision warning, lane departure warning, and electronic stability control are all standard equipment on this year. The defect-record sub-score of 18 out of 20 is the one area that prevents a perfect total, shaped in part by the two recall campaigns and the pattern of unverified engine-related allegations that make up roughly half of all 30 reported complaints. The engine hard-parts recall, which groups the 2020 QX50 with a broad range of Nissan and Infiniti vehicles, is the more consequential of the two campaigns and warrants verification before purchase. Taken together, the 2020 QX50 presents one of the stronger federal safety profiles in its class for this specific model year.
NCAP // CRASH TESTHow did the 2020 Infiniti Qx50 perform in crash tests?
The 2020 Infiniti QX50 AWD achieved a 5-star overall safety rating from NHTSA, reflecting its strong performance in federal crash tests. It earned 5 out of 5 stars in both the frontal and side impact categories. The vehicle received a 4 out of 5 stars rating for rollover, with a 15 percent rollover risk and a "No Tip" result in the dynamic tip test.
Source: NHTSA NCAP, VehicleId 14528
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2020 Infiniti Qx50 have any recalls?
Two recall campaigns cover this model year. One addresses the Tire and Loading Information placard, specific to 2020 QX50 vehicles. The second, issued more recently, involves internal engine hard parts and spans multiple Nissan and Infiniti models including the 2019 to 2022 QX50. Neither campaign carries a do-not-drive or park-outside designation based on available data.
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL25V437000
Risk: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
Reported 2025-06-27
TIRES21V025000
Risk: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
Remedy: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.
Reported 2021-01-26
NHTSA // COMPLAINTSWhat do owners report about the 2020 Infiniti Qx50?
Thirty unverified owner allegations have been submitted to NHTSA for this model year. The most frequently reported components are the Engine (15 allegations), Forward Collision Avoidance (7), and Power Train and Engine And Engine Cooling (4 each). No crashes, fires, injuries, or deaths are alleged in these reports.
30 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Infiniti Qx50?
Verifying the remedy status for two recall campaigns is paramount for this model, with one targeting engine hard-parts that may or may not have been completed on a given unit. Shoppers should run the VIN through NHTSA's recall database prior to purchase.
- The Safety Index rose five points year-over-year, from 89 in 2019 to 94 in 2020, moving the QX50 from the Strong band into the Exceptional band for this specific model year.
- A 2025 recall targeting internal engine hard parts covers the 2020 QX50 alongside several other Nissan and Infiniti models, making VIN-level remedy verification especially important for used-market buyers.
- Forward collision avoidance is both standard equipment on this model year and the second most frequently cited component in unverified NHTSA complaints, with 7 of 30 allegations referencing that system.
- The rollover rating of 4 out of 5 stars, with a 15 percent risk figure and a No Tip dynamic result, is the only NHTSA crash-test category where the 2020 QX50 falls short of a perfect score.
RANKINGSWhere the 2020 Infiniti Qx50 places
The 2020 Infiniti Qx50 qualifies for these MotorCaliber safety rankings:
FAQ2020 Infiniti Qx50 safety questions
Was the 2020 Infiniti Qx50 crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2020 Infiniti Qx50, and it earns a NHTSA Safety Index of 94 out of 100, placing it in the Exceptional band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2020 Infiniti Qx50 crash-test star ratings?
In NHTSA testing the 2020 Infiniti Qx50 earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 14.7%. Categories NHTSA did not test show as not rated.
How many recalls does the 2020 Infiniti Qx50 have?
According to NHTSA recall data, 2 vehicle recalls are on file for the 2020 Infiniti Qx50. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Infiniti Qx50?
According to NHTSA's complaint database, 30 owner complaints are on file for the 2020 Infiniti Qx50. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Qx50 years
Rivals in SUV (2020)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2020 Mazda CX-3 | 94/100 | 5 of 5 | 1 |
| 2020 Mazda CX-30 | 93/100 | 5 of 5 | 3 |
| 2020 Volvo Xc90 T5 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T6 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T8 | 93/100 | 5 of 5 | 0 |
| 2020 Cadillac XT6 | 92/100 | 5 of 5 | 4 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14528), the recallsByVehicle and complaintsByVehicle records for the Infiniti Qx50 2020.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 1 of 107 in the SUV class for 2020.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.