NHTSA // CRASH-TESTED
2019 Jeep Cherokee
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Jeep Cherokee is a compact SUV that slots between the subcompact Compass and the midsize Grand Cherokee in Stellantis's Jeep lineup. Aimed at buyers who want trail-capable credentials alongside everyday practicality, it competes in one of the most crowded segments in the American market. The Cherokee carries a distinct identity as a more rugged alternative to mainstream crossovers, appealing to active families and adventure-minded commuters alike.
The 2019 Jeep Cherokee earns an NHTSA Safety Index of 70 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 11 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally regard the Jeep Cherokee as a capable and characterful compact SUV with genuine off-road credibility that sets it apart from more road-focused rivals. Most acknowledge that its interior and feature set have improved over the years, though many note that the segment has become intensely competitive and that the Cherokee faces strong pressure from newer, more polished alternatives.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 13025
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
POWER TRAIN26V290000
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable
Reported 2026-05-07
POWER TRAIN25V011000
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Reported 2025-04-29
STEERING:RACK AND PINION:RACK19V637000
Risk: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Reported 2019-08-29
AIR BAGS19V449000
Risk: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Reported 2019-06-13
SEATS19V248000
Risk: In the event of a crash, the seat may move, increasing the risk of injury.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Reported 2019-03-28
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL18V917000
Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Reported 2018-12-20
POWER TRAIN:AUTOMATIC TRANSMISSION18V739000
Risk: A vehicle stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Reported 2018-10-19
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD18V524000
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Reported 2018-08-09
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER18V523000
Risk: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Reported 2018-08-09
POWER TRAIN:AUTOMATIC TRANSMISSION18V492000
Risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Reported 2018-07-26
ENGINE AND ENGINE COOLING:ENGINE18V344000
Risk: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Reported 2018-05-25
NHTSA // COMPLAINTSOwner complaints
1,577 owner complaints on file. These are unverified allegations reported to NHTSA.