NHTSA // CRASH-TESTED
2024 Jeep Grand Cherokee 4xe Safety Ratings
The 2024 Jeep Grand Cherokee 4xe scores 91 out of 100 on the NHTSA Safety Index (Exceptional), with a 5-star overall NHTSA crash rating, 2 recalls, and 22 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
Two active recall campaigns are a meaningful consideration for any buyer of the 2024 Jeep Grand Cherokee 4xe, despite its otherwise strong safety profile. This model earns a NHTSA Safety Index of 91/100, placing it in the Exceptional band. The score reflects strong NHTSA crash-test performance and a full suite of standard crash-avoidance technology.
The 2024 Jeep Grand Cherokee 4xe received a 5-star overall NHTSA crash-test rating and a NHTSA Safety Index of 91/100, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 144 SUVs from 2024 that NHTSA has crash-tested, the 2024 Jeep Grand Cherokee 4xe ranks 30 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 91 / 100 (Exceptional) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 5 / 5 / 4 stars |
| Rollover risk | 14% |
| Recalls on file | 2 |
| Owner complaints | 22 (unverified allegations) |
| Class rank | 30 of 144 SUVs tested for 2024 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Jeep Grand Cherokee 4xe?
Two recall campaigns directly affecting its plug-in hybrid architecture define the 2024 Grand Cherokee 4xe's safety profile. The vehicle achieves an Exceptional 91/100 Safety Index, yet this score is tempered by a defect record sub-score of 15.25 out of 20, the sole component that did not reach its maximum. This sub-score directly reflects the impact of the two active recalls. Notably, the traction battery recall addresses a systemic concern within high-voltage storage across multiple model years, a significant issue for a plug-in hybrid electric vehicle. An additional engine recall further expands the population of affected vehicles. Despite these defect concerns, the Grand Cherokee 4xe demonstrates robust structural integrity in crash testing. It earned 5-star ratings for both frontal and side impacts, indicating strong protection in these critical areas. For rollover, the vehicle received 4 stars with a "No Tip" dynamic outcome, a reasonable performance for an SUV of its stature. The 10 out of 10 score for standard avoidance technology also contributes to its overall crash protection sub-score of 66 out of 70. There is no prior-year Safety Index available for comparison, so the 91 score stands on its own merits. The 22 owner complaints, predominantly in the electrical and engine categories, align with the themes of the active recalls and should be monitored.
NCAP // CRASH TESTHow did the 2024 Jeep Grand Cherokee 4xe perform in crash tests?
The 2024 Jeep Grand Cherokee 4xe achieved a 5-star overall safety rating from NHTSA. This includes perfect 5-star scores for both frontal and side impact protection. The vehicle's rollover rating stands at 4 out of 5 stars, with a 14 percent measured rollover risk and a "No Tip" result in the dynamic tip-test.
Source: NHTSA NCAP, VehicleId 19308
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2024 Jeep Grand Cherokee 4xe have any recalls?
Two recall campaigns cover this model year. The first targets the engine system across certain 2023-2025 Grand Cherokee 4xe vehicles. The second, a higher-urgency concern, addresses the high-voltage traction battery and electrical propulsion system across certain 2022-2024 Grand Cherokee 4xe units. Buyers should verify remedy completion by VIN before purchase.
ENGINE25V766000
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall bec
Reported 2025-11-06
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY24V720000
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim
Reported 2024-09-27
NHTSA // COMPLAINTSWhat do owners report about the 2024 Jeep Grand Cherokee 4xe?
NHTSA has logged 22 unverified owner complaints for this model year. Alleged problem areas are led by the Electrical System and Engine, each with 11 reported concerns, followed by Powertrain with 6 alleged issues. Two alleged crashes and two alleged fires are included in the filings. All are unverified allegations.
22 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Jeep Grand Cherokee 4xe?
An unresolved traction battery recall on a plug-in hybrid warrants direct follow-up with a franchised dealer before any purchase of a used 2024 Grand Cherokee 4xe. Shoppers must prioritize running the VIN through NHTSA's recall database to confirm whether both the engine and high-voltage battery recall remedies have been completed.
- Two recall campaigns are open or recently issued specifically for the 2024 model year, one covering the engine system and one covering the high-voltage traction battery and electrical propulsion system - both central to the 4xe plug-in hybrid powertrain.
- NHTSA awarded this model year a 5-star overall crash rating with perfect scores in frontal and side protection; the rollover category scored 4 stars with a 14 percent risk figure and a No Tip result on the dynamic test.
- The NHTSA Safety Index of 91/100 is anchored by a near-maximum crash-protection sub-score of 66/70 and a full 10/10 for standard crash-avoidance technology including forward collision warning, lane departure warning, and electronic stability control.
- Twenty-two unverified NHTSA complaints have been filed for this model year, with alleged electrical system and engine concerns each accounting for 11 reports - a pattern that aligns closely with the two active recall campaigns.
RANKINGSWhere the 2024 Jeep Grand Cherokee 4xe places
The 2024 Jeep Grand Cherokee 4xe qualifies for these MotorCaliber safety rankings:
FAQ2024 Jeep Grand Cherokee 4xe safety questions
Was the 2024 Jeep Grand Cherokee 4xe crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2024 Jeep Grand Cherokee 4xe, and it earns a NHTSA Safety Index of 91 out of 100, placing it in the Exceptional band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2024 Jeep Grand Cherokee 4xe crash-test star ratings?
In NHTSA testing the 2024 Jeep Grand Cherokee 4xe earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 14%. Categories NHTSA did not test show as not rated.
How many recalls does the 2024 Jeep Grand Cherokee 4xe have?
According to NHTSA recall data, 2 vehicle recalls are on file for the 2024 Jeep Grand Cherokee 4xe. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Jeep Grand Cherokee 4xe?
According to NHTSA's complaint database, 22 owner complaints are on file for the 2024 Jeep Grand Cherokee 4xe. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Grand Cherokee 4xe years
Rivals in SUV (2024)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2024 Lexus Rz 300e | 100/100 | not rated | 0 |
| 2024 Tesla Model Y Rwd | 100/100 | 5 of 5 | 0 |
| 2024 Subaru Forester Wilderness | 98/100 | not rated | 0 |
| 2024 Lexus Rz 450e | 96/100 | 5 of 5 | 0 |
| 2024 Buick Encore GX | 95/100 | 5 of 5 | 2 |
| 2024 Nissan Murano | 95/100 | 5 of 5 | 1 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 19308), the recallsByVehicle and complaintsByVehicle records for the Jeep Grand Cherokee 4xe 2024.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 30 of 144 in the SUV class for 2024.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.