NHTSA // SAFETY RECORD
2020 Kia Cadenza Safety Record
The 2020 Kia Cadenza has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 1 recall and 0 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2020 Kia Cadenza lacks a federal crash-test record; NHTSA has not published star ratings for this model year, and therefore it carries no Safety Index score. The absence of this data should not be interpreted as either a positive or a negative safety indicator. On other measures, the Cadenza shows a light burden of safety-related issues, with one recall campaign on file and zero owner complaints reported to NHTSA. Shoppers should weigh this limited information carefully.
The 2020 Kia Cadenza was not crash-tested by NHTSA, carries one recall campaign, and is classified in the Light recall and complaint burden band according to federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 1 |
| Owner complaints | 0 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Kia Cadenza?
The 2020 Kia Cadenza has a federal safety record notable for its brevity, showing just one recall and zero owner complaints. This single recall addresses the operation of the rear power windows via the driver's master switch, identified as a potential visibility and controls concern. No owners filed unverified allegations with NHTSA for this model year across any category, including crash, fire, injury, or fatality. The absence of owner complaints and the limited recall activity place the 2020 Cadenza in the Light burden band. This classification reflects a minimal documented safety history rather than comprehensive confirmed safety performance. No Cadenza model years covered in this guide underwent NHTSA crash testing, leaving no comparative crash performance data for reference.
NHTSA // RECALLSDoes the 2020 Kia Cadenza have any recalls?
The 2020 Kia Cadenza has one recall on record, covering visibility and power window devices and controls. The campaign concerns the rear power windows, which can be operated through the driver's main power window switch in a way Kia identified as a safety concern. NHTSA has not issued a park-outside or do-not-drive advisory tied to this campaign, but owners should confirm remedy status through the NHTSA VIN lookup.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS22V022000
Risk: Rear power windows that operate unexpectedly can increase the risk of injury.
Remedy: Dealers will update the Driver Door Module software, free of charge. Owner notification letters were mailed March 8, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC225.
Reported 2022-01-21
NHTSA // COMPLAINTSWhat do owners report about the 2020 Kia Cadenza?
NHTSA has received zero owner complaints for the 2020 Kia Cadenza. There are no reported crashes, no reported fires, no reported injuries, and no reported deaths in the federal complaint database for this model year. Because no complaints have been filed, there are no top components to flag and no unverified allegations to characterize.
0 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Kia Cadenza?
VIN verification on NHTSA.gov is essential for any 2020 Kia Cadenza prior to purchase, specifically to confirm remedy of the power window recall. Open recalls transfer with the vehicle, and the seller bears responsibility for disclosing the remedy status.
- NHTSA has not crash-tested the 2020 Kia Cadenza, meaning no federal star ratings or Safety Index score exists for this specific model year.
- One recall is on record for the 2020 Cadenza, addressing rear power windows that can be operated via the driver's master switch in a manner Kia flagged as a safety concern.
- Zero owner complaints have been submitted to NHTSA for this model year, leaving no reported crashes, fires, injuries, or deaths in the federal complaint database.
- Prospective buyers should run a VIN lookup at nhtsa.gov to verify whether the power window recall has been completed, as an unresolved recall on a used vehicle remains the new owner's risk.
FAQ2020 Kia Cadenza safety questions
Was the 2020 Kia Cadenza crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 1 recall and 0 owner complaints on file.
How many recalls does the 2020 Kia Cadenza have?
According to NHTSA recall data, 1 vehicle recall is on file for the 2020 Kia Cadenza. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Kia Cadenza?
According to NHTSA's complaint database, 0 owner complaints are on file for the 2020 Kia Cadenza. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Cadenza years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Kia Cadenza 2020.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.