MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2020 Kia Cadenza

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

1Recalls
0Complaints
0Investigations
ABOUT THE KIA CADENZA

The Kia Cadenza is a full-size front-wheel-drive sedan positioned at the top of Kia's passenger car lineup, targeting buyers who want near-luxury comfort and features without a premium brand price tag. Competing against mid-size and entry-luxury sedans, the Cadenza appeals to mature, comfort-focused drivers who prioritize a refined, spacious cabin over sporty performance.

VERDICT

The 2020 Kia Cadenza has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 1 recall and 0 owner complaints on file, giving it a light recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally regard the Cadenza as a polished, underappreciated sedan that delivers a genuinely comfortable and quiet ride. They tend to praise its well-appointed cabin materials, generous rear-seat space, and smooth powertrain refinement for the segment. Some note that the exterior styling and brand perception hold it back against European or Japanese alternatives, though most agree it offers strong overall value in the near-luxury space.

NHTSA // RECALLSRecall record

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS22V022000

Risk: Rear power windows that operate unexpectedly can increase the risk of injury.

Remedy: Dealers will update the Driver Door Module software, free of charge. Owner notification letters were mailed March 8, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC225.

Reported 2022-01-21

NHTSA // COMPLAINTSOwner complaints

0 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
0reported fire
0reported injuries
0reported deaths

Other Cadenza years

Last verified 2026-07-03. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Kia Cadenza 2020. Methodology · Disclosure