MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2024 Kia Sorento Plug-In

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

2Recalls
36Complaints
0Investigations
ABOUT THE KIA SORENTO PLUG-IN

The Kia Sorento Plug-In Hybrid is a three-row family SUV competing in one of the most crowded segments in the American market. Aimed at eco-conscious families who want electrified efficiency without fully committing to a pure EV, it blends a practical crossover package with a rechargeable powertrain. Shoppers cross-shopping the Sorento PHEV are typically weighing it against rivals like the Ford Explorer Hybrid and Toyota RAV4 Prime.

VERDICT

The 2024 Kia Sorento Plug-In has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 2 recalls and 36 owner complaints on file, giving it a light recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally find the Sorento Plug-In Hybrid to be a well-rounded family hauler with a composed ride, a cabin that leans toward premium refinement in its materials and layout, and driving dynamics that feel more polished than the segment average. The electrified powertrain earns praise for its smooth delivery, though some reviewers note the third-row space is tight for adults on longer trips.

NHTSA // RECALLSRecall record

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE25V006000

Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Reported 2025-01-13

ELECTRICAL SYSTEM:WIRING24V287000

Risk: A loss of power steering assist increases the risk of a crash.

Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Reported 2024-04-23

NHTSA // COMPLAINTSOwner complaints

36 owner complaints on file. These are unverified allegations reported to NHTSA.

4reported crash
1reported fire
4reported injuries
0reported deaths
Most-reported systemsElectrical System 10Unknown Or Other 6Structure 6Service Brakes 5Engine 4Visibility/Wiper 3

Other Sorento Plug-In years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Kia Sorento Plug-In 2024. Methodology · Disclosure