NHTSA // SAFETY RECORD
2020 Kia Soul Electric
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The 2020 Kia Soul Electric is a compact crossover-style hatchback powered entirely by a battery-electric drivetrain, positioned as an urban-friendly, personality-forward alternative to more conventional EVs. It targets city commuters and eco-conscious buyers who want a distinctive, boxy silhouette with zero tailpipe emissions. As the electrified variant of Kia's long-running Soul lineup, it carries strong brand recognition into an increasingly competitive EV segment.
The 2020 Kia Soul Electric has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 1 recall and 354 owner complaints on file, giving it a moderate recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Soul Electric as a charming and practical urban runabout that leans into its funky, upright styling with confidence. Most praise its comfortable interior packaging, user-friendly technology interface, and composed city driving manners. Some note that its driving dynamics and cabin refinement feel more functional than premium, placing it squarely as a value-oriented choice rather than a segment benchmark.
NHTSA // RECALLSRecall record
ENGINE21V259000
Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
Reported 2021-04-13
NHTSA // COMPLAINTSOwner complaints
354 owner complaints on file. These are unverified allegations reported to NHTSA.