NHTSA // CRASH-TESTED
2021 Lexus ES 250
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Lexus ES 250 is a front-wheel-drive entry-level luxury sedan competing in one of the most contested segments in the market. Aimed at buyers who prioritize a refined, composed driving experience with premium brand cachet, the ES 250 serves as the gateway trim in the ES lineup. It draws shoppers who want a polished alternative to mainstream midsize sedans without stepping into the full cost of performance-oriented luxury.
The 2021 Lexus ES 250 earns an NHTSA Safety Index of 85 out of 100, an strong result driven by its federal crash-test stars and its recall record. It has 1 recall on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally regard the Lexus ES as a comfort-first luxury sedan that delivers a smooth, quiet ride and an upscale interior experience well-suited to daily driving. Most praise its refinement and ease of use, though some note the driving dynamics lean more toward relaxed cruising than spirited engagement. It is broadly seen as a sensible, polished choice in the entry luxury segment.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 15800
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION23V865000
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexu
Reported 2023-12-20
NHTSA // COMPLAINTSOwner complaints
27 owner complaints on file. These are unverified allegations reported to NHTSA.