MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2024 Lexus NX

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

4Recalls
37Complaints
0Investigations
ABOUT THE LEXUS NX

The Lexus NX is a compact luxury SUV aimed squarely at buyers who want premium refinement and brand prestige in a practical, right-sized package. Now in its second generation covering model years 2022 through 2024, the NX competes in one of the most crowded segments in the industry, going up against rivals like the BMW X3 and Mercedes-Benz GLC. It appeals to urban professionals and small families who prioritize comfort and brand cachet.

VERDICT

The 2024 Lexus NX has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 4 recalls and 37 owner complaints on file, giving it a moderate recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally praise the second-generation NX for its significantly upgraded interior quality, with noticeably more refined materials and a modern infotainment experience compared to its predecessor. Driving dynamics are described as composed and comfortable rather than sporty. Most reviewers position it as a strong value within the compact luxury SUV segment, though some note the cabin space is tighter than certain rivals.

NHTSA // RECALLSRecall record

BACK OVER PREVENTION:SOFTWARE26V162000

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

Reported 2026-03-18

BACK OVER PREVENTION:DISPLAY FUNCTION25V744000

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Reported 2025-10-30

STEERING:COLUMN25V040000

Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Reported 2025-01-29

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT24V482000

Risk: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Reported 2024-06-27

NHTSA // COMPLAINTSOwner complaints

37 owner complaints on file. These are unverified allegations reported to NHTSA.

5reported crash
2reported fire
4reported injuries
0reported deaths
Most-reported systemsElectrical System 14Unknown Or Other 10Structure 4Power Train 3Service Brakes 3Forward Collision Avoidance 3

Other NX years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Lexus Nx 2024. Methodology · Disclosure