MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2023 Mercedes-Benz C-Class Safety Record

The 2023 Mercedes-Benz C-Class has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 0 recalls and 25 owner complaints on file.

Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar

0Recalls
25Complaints
0Investigations
VERDICT

The 2023 Mercedes-Benz C-Class enters the market without federal crash-test ratings from NHTSA, leaving a significant gap in its safety profile. Consequently, no Safety Index score has been computed for this model year. While its record shows zero open recall campaigns and only 25 unverified owner complaints submitted to NHTSA, this data set is insufficient for a comprehensive safety assessment. Without crash-test results, a definitive conclusion on the C-Class's crashworthiness cannot be established.

The 2023 Mercedes-Benz C-Class was not crash-tested by NHTSA, carries zero NHTSA recall campaigns, and falls in the Light recall and complaint burden band according to NHTSA data.

MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
2023 Mercedes-Benz C-Class safety at a glance (source: NHTSA)
NHTSA crash testNot crash-tested
Recall and complaint burdenLight
Recalls on file0
Owner complaints25 (unverified allegations)
Data verifiedOct 1, 2026

ANALYSISHow safe is the 2023 Mercedes-Benz C-Class?

The 2023 Mercedes-Benz C-Class exhibits a notable concentration of owner complaints regarding its Forward Collision Avoidance system. Of the 25 total complaints reported to NHTSA, 11 specifically cite issues with this feature. Service Brakes account for another 7 alleged reports. One complaint alleges an injury, though none report fatalities or fires. This model year has no recalls. NHTSA has not published crash-test results for the 2023 C-Class, so its low complaint volume does not reflect an assessment of its crashworthiness. For context, prior C-Class model years such as the 2021 and 2019 earned a Safety Index of 83, but these scores pertain only to those specific tested years and body configurations.

NHTSA // RECALLSDoes the 2023 Mercedes-Benz C-Class have any recalls?

The 2023 Mercedes-Benz C-Class has zero NHTSA recall campaigns on file. There are no components flagged, no park-outside advisories, and no do-not-drive guidance associated with this model year at this time. Shoppers should still run their VIN at nhtsa.gov, as recall filings can be added after a vehicle enters service.

No vehicle recalls are on file for the 2023 Mercedes-Benz C-Class at NHTSA as of 2026-10-01. Equipment recalls, if any, are excluded from the safety score.

NHTSA // COMPLAINTSWhat do owners report about the 2023 Mercedes-Benz C-Class?

NHTSA has received 25 unverified owner complaints for the 2023 C-Class. The most frequently alleged problem areas are Forward Collision Avoidance, cited in 11 reports, followed by Service Brakes with 7 alleged reports, and Electrical System and Unknown Or Other categories each with 5. These are unverified consumer allegations, not established defects.

25 owner complaints on file. These are unverified allegations reported to NHTSA.

2reported crash
0reported fire
1reported injuries
0reported deaths
Most-reported systemsForward Collision Avoidance 11Service Brakes 7Unknown Or Other 5Electrical System 5Tires 3Engine 2

USED BUYERWhat should used buyers know about the 2023 Mercedes-Benz C-Class?

No 2023 C-Class vehicle should be purchased without first conducting a VIN lookup at nhtsa.gov. This check verifies that no open recall campaigns have been added since the car's production. Recall status is vehicle-specific and can change, making an individual VIN check essential.

  • NHTSA has not crash-tested the 2023 Mercedes-Benz C-Class, meaning no federal star ratings or Safety Index score exists for this specific model year.
  • Zero recall campaigns are on file for the 2023 C-Class, but shoppers must still check their individual VIN at nhtsa.gov because recall filings can be added after vehicles enter service.
  • Forward Collision Avoidance is the most frequently alleged problem area in 2023 C-Class NHTSA complaints, appearing in 11 of 25 unverified reports, a pattern specific to this model year's complaint record.
  • Tested sibling years provide the only available federal crash data for the C-Class platform: the 2021 model year holds a Safety Index of 83 and the 2019 holds 83, but those scores do not transfer to the untested 2023 model year.

FAQ2023 Mercedes-Benz C-Class safety questions

Was the 2023 Mercedes-Benz C-Class crash-tested by NHTSA?

No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 0 recalls and 25 owner complaints on file.

How many recalls does the 2023 Mercedes-Benz C-Class have?

According to NHTSA recall data, no vehicle recalls are on file for the 2023 Mercedes-Benz C-Class as of Oct 1, 2026. Equipment recalls, if any, are excluded from the Safety Index. Run your VIN through NHTSA's recall lookup to confirm the status is current.

How many complaints have owners filed about the 2023 Mercedes-Benz C-Class?

According to NHTSA's complaint database, 25 owner complaints are on file for the 2023 Mercedes-Benz C-Class. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.

READ MORE

Cross-check this record against independent expert reviews and the live NHTSA database before you buy.

Other C-Class years

HOW THIS PAGE WAS MADE
  • DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz C-Class 2023.
  • SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
  • EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
  • VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.