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NHTSA // SAFETY RECORD

2020 Mercedes-Benz Gla-Class Safety Record

The 2020 Mercedes-Benz Gla-Class has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 0 recalls and 8 owner complaints on file.

Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar

0Recalls
8Complaints
0Investigations
VERDICT

The 2020 Mercedes-Benz GLA-Class presents a limited safety profile, as NHTSA has not subjected this model year to its full crash-test regimen. Consequently, no federal star ratings or Safety Index score are available to assess its structural performance. Despite this data gap, the vehicle's recall and complaint record is notably clean, with zero recalls on file and only a small number of unverified owner complaints. This minimal complaint history, in the absence of crash-test data, does not suggest an alarming safety trend. However, without NHTSA's comprehensive crash evaluations, definitive conclusions about the GLA-Class's crashworthiness cannot be drawn.

The 2020 Mercedes-Benz GLA-Class has not been crash-tested by NHTSA, carries zero federal recalls, and falls in the Clean recall-and-complaint burden band, according to NHTSA data.

MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
2020 Mercedes-Benz Gla-Class safety at a glance (source: NHTSA)
NHTSA crash testNot crash-tested
Recall and complaint burdenClean
Recalls on file0
Owner complaints8 (unverified allegations)
Data verifiedOct 1, 2026

ANALYSISHow safe is the 2020 Mercedes-Benz Gla-Class?

The 2020 Mercedes-Benz GLA-Class enters the federal record without a crash-test performance benchmark. No NHTSA crash-test results exist for this model year, nor for any other GLA-Class from which to extrapolate. This absence of data means no federal star ratings apply to the vehicle. However, on its recall record, the 2020 GLA-Class earns a "Clean" burden band designation. This reflects a record of zero federal recalls. The vehicle has accumulated only eight unverified owner complaints across all reported categories. None of these eight complaints allege a crash, fire, injury, or fatality, which keeps the severity profile low. The complaints distribute across the Engine, Steering, Power Train, Electrical System, and Fuel/Propulsion System, suggesting no single component has generated concentrated concern in the federal complaint database.

NHTSA // RECALLSDoes the 2020 Mercedes-Benz Gla-Class have any recalls?

The 2020 Mercedes-Benz GLA-Class carries zero NHTSA recalls on file. There are no recall campaigns, no park-outside advisories, and no do-not-drive notices associated with this model year in the federal record.

No vehicle recalls are on file for the 2020 Mercedes-Benz Gla-Class at NHTSA as of 2026-10-01. Equipment recalls, if any, are excluded from the safety score.

NHTSA // COMPLAINTSWhat do owners report about the 2020 Mercedes-Benz Gla-Class?

Eight unverified consumer complaints have been reported to NHTSA for the 2020 GLA-Class. The top alleged problem areas are Unknown or Other components (3 reports), Engine (2), Steering (2), Power Train (2), Electrical System (2), and Fuel/Propulsion System (1). None of these are established facts, and none involve reported crashes, fires, injuries, or deaths.

8 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
0reported fire
0reported injuries
0reported deaths
Most-reported systemsUnknown Or Other 3Engine 2Steering 2Power Train 2Electrical System 2Fuel/Propulsion System 1

USED BUYERWhat should used buyers know about the 2020 Mercedes-Benz Gla-Class?

Prospective owners of a 2020 GLA-Class should note that, while no recalls are presently listed for this model year, recall campaigns can be added at any time. A VIN-specific check through nhtsa.gov is the only definitive method to determine open recall applicability for a particular unit.

  • NHTSA has not crash-tested the 2020 Mercedes-Benz GLA-Class in any trim, and no Safety Index or star ratings exist for this specific model year.
  • The 2020 GLA-Class has zero federal recalls on file, placing it in the Clean burden band, which reflects recall and complaint volume only and is not a crash-safety grade.
  • Eight unverified complaints have been submitted to NHTSA for this model year, spanning Engine, Steering, Power Train, Electrical System, and Fuel/Propulsion System, with zero reported crashes, fires, injuries, or deaths among those allegations.
  • No NHTSA-tested sibling years exist for this specific GLA-Class model, so there is no federal crash-test result from a nearby year that shoppers can use as a directional reference.

FAQ2020 Mercedes-Benz Gla-Class safety questions

Was the 2020 Mercedes-Benz Gla-Class crash-tested by NHTSA?

No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 0 recalls and 8 owner complaints on file.

How many recalls does the 2020 Mercedes-Benz Gla-Class have?

According to NHTSA recall data, no vehicle recalls are on file for the 2020 Mercedes-Benz Gla-Class as of Oct 1, 2026. Equipment recalls, if any, are excluded from the Safety Index. Run your VIN through NHTSA's recall lookup to confirm the status is current.

How many complaints have owners filed about the 2020 Mercedes-Benz Gla-Class?

According to NHTSA's complaint database, 8 owner complaints are on file for the 2020 Mercedes-Benz Gla-Class. These are unverified allegations submitted by owners, not confirmed defects.

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Cross-check this record against independent expert reviews and the live NHTSA database before you buy.

Other Gla-Class years

HOW THIS PAGE WAS MADE
  • DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Gla-Class 2020.
  • SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
  • EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
  • VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.