NHTSA // SAFETY RECORD
2019 Mercedes-Benz Glc350e Safety Record
The 2019 Mercedes-Benz Glc350e has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 5 recalls and 62 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2019 Mercedes-Benz GLC350e has not undergone crash testing by NHTSA. Consequently, no star ratings or Safety Index score are available for this specific model year. The federal record does, however, detail five recalls covering structural integrity of the roof and pillars, seat belt functionality, airbag occupant classification sensors, and a labeling discrepancy. Additionally, 62 owner complaints have been registered, some alleging crashes and fires. These federal data points constitute the entirety of the safety record for the 2019 GLC350e.
The 2019 Mercedes-Benz GLC350e was not crash-tested by NHTSA and carries a Moderate recall and complaint burden band based on five federal recall campaigns and 62 owner-reported complaints recorded in NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Moderate |
| Recalls on file | 5 |
| Owner complaints | 62 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2019 Mercedes-Benz Glc350e?
The 2019 GLC350e enters the Moderate burden band, a designation derived from its recall history and owner complaints, as no crash-test results are available for this specific model year. Its five recall campaigns and 62 consumer complaints shape this assessment. Two distinct recalls address the structural integrity of the roof and pillars, affecting a broad range of Mercedes-Benz vehicles, including the 2019 GLC350e. A seat belt recall and an airbag sensor recall further define its safety-related service history. Consumer complaints highlight the Electrical System, with 17 reported issues. This pattern is particularly relevant given the GLC350e's plug-in hybrid design, which adds electrical complexity. The complaint record also includes four alleged fire reports and four alleged crash reports. While these consumer reports remain unverified, they represent signals the Safety Desk identifies for potential buyers. No crash-test data from sibling years exist to provide a comparative safety reference for the GLC350e nameplate.
NHTSA // RECALLSDoes the 2019 Mercedes-Benz Glc350e have any recalls?
The five recalls for the 2019 GLC350e address: roof and pillar structure concerns appearing across two separate multi-year campaigns covering broad Mercedes-Benz lineups, a seat belt defect shared with several 2018-2019 Mercedes models, an air bag occupant classification sensor issue originating from a 2018 campaign that extended to this vehicle, and a labels defect specific to 2019 GLC variants. No park-outside or do-not-drive directive appears in the DATA block for this model year.
STRUCTURE:BODY:ROOF AND PILLARS23V854000
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Reported 2023-12-15
STRUCTURE:BODY:ROOF AND PILLARS21V197000
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Reported 2021-03-19
EQUIPMENT:OTHER:LABELS19V914000
Risk: If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.
Reported 2019-12-20
SEAT BELTS19V788000
Risk: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Reported 2019-11-01
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION18V838000
Risk: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Reported 2018-11-27
NHTSA // COMPLAINTSWhat do owners report about the 2019 Mercedes-Benz Glc350e?
Owners have filed 62 unverified complaints with NHTSA against the 2019 GLC350e. The most frequently alleged problem areas are the Electrical System with 17 reports, Unknown or Other issues with 16 reports, and the Engine with 14 reports. Structure accounts for 7 alleged reports, Power Train for 6, and Steering for 4. These are unverified consumer allegations, not confirmed defects.
62 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2019 Mercedes-Benz Glc350e?
Any used 2019 GLC350e purchase should begin with a free VIN-specific open-recall check at nhtsa.gov to confirm which, if any, of the five recall campaigns remain unrepaired on that particular vehicle. Remedy completion varies by unit, and an open recall represents unfinished safety work regardless of vehicle age.
- The 2019 GLC350e is covered by two distinct roof and pillar structure recall campaigns, both issued by MBUSA and both encompassing broad multi-year Mercedes-Benz lineups, making VIN verification essential to confirm repair status on any individual vehicle.
- A seat belt recall and an air bag occupant classification sensor recall are also on record for this model year, meaning two separate restraint-system components have been subject to federal safety actions.
- The Electrical System is the single most complained-about component with 17 alleged NHTSA reports, a figure that stands out for a plug-in hybrid model where high-voltage electrical architecture is central to operation.
- NHTSA has not crash-tested the 2019 GLC350e and has not tested any sibling year of this model in the data covered, leaving prospective buyers without a federal star-rating reference for this nameplate.
FAQ2019 Mercedes-Benz Glc350e safety questions
Was the 2019 Mercedes-Benz Glc350e crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 5 recalls and 62 owner complaints on file.
How many recalls does the 2019 Mercedes-Benz Glc350e have?
According to NHTSA recall data, 5 vehicle recalls are on file for the 2019 Mercedes-Benz Glc350e. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2019 Mercedes-Benz Glc350e?
According to NHTSA's complaint database, 62 owner complaints are on file for the 2019 Mercedes-Benz Glc350e. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Glc350e 2019.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.