NHTSA // SAFETY RECORD
2019 Mercedes-Benz Glc350e
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The 2019 Mercedes-Benz GLC350e is a plug-in hybrid variant of Mercedes-Benz's popular GLC-class compact luxury SUV, slotting into a competitive segment alongside other premium German crossovers. It pairs a turbocharged four-cylinder engine with an electric motor, targeting buyers who want upscale refinement, a German badge, and some degree of electrified efficiency in a practical, family-friendly package.
The 2019 Mercedes-Benz Glc350e has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 5 recalls and 62 owner complaints on file, giving it a moderate recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the GLC350e as a well-finished, composed compact luxury SUV that delivers a smooth, hushed ride and a cabin built with quality materials and thoughtful ergonomics. The plug-in hybrid powertrain draws praise for its seamless transitions, though reviewers tend to note that real-world electric range is modest. Overall driving refinement and interior presentation are consistently highlighted as strengths.
NHTSA // RECALLSRecall record
STRUCTURE:BODY:ROOF AND PILLARS23V854000
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Reported 2023-12-15
STRUCTURE:BODY:ROOF AND PILLARS21V197000
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Reported 2021-03-19
EQUIPMENT:OTHER:LABELS19V914000
Risk: If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.
Reported 2019-12-20
SEAT BELTS19V788000
Risk: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Reported 2019-11-01
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION18V838000
Risk: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Reported 2018-11-27
NHTSA // COMPLAINTSOwner complaints
62 owner complaints on file. These are unverified allegations reported to NHTSA.