MotorCaliberNHTSA Safety Index

NHTSA // CRASH-TESTED

2023 Tesla Model X

Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.

17Recalls
189Complaints
10Investigations
ABOUT THE TESLA MODEL X

The Tesla Model X is a full-size, all-electric SUV that competes at the premium end of the family hauler market. With its distinctive falcon-wing rear doors and available third-row seating, it targets tech-forward buyers who want maximum passenger capacity without sacrificing performance. The 2020-2025 generation represents Tesla's mature take on a flagship family vehicle, and its safety profile is a central part of the ownership conversation.

VERDICT

The 2023 Tesla Model X earns an NHTSA Safety Index of 82 out of 100, an strong result driven by its federal crash-test stars and its recall record. Its 5-star rollover rating stands out for families and child-seat buyers. It has 17 recalls on record, reflected in the score.

WHO IT IS FOR
  • families prioritizing rollover safety
  • new and teen drivers who want standard crash-avoidance tech
WHAT REVIEWERS SAY

Reviewers generally praise the Model X for its acceleration, technology integration, and premium interior space, while frequently noting that the falcon-wing doors add novelty but can introduce practical concerns. Most professional assessments acknowledge the strong performance envelope but also flag the complexity of the vehicle's systems and the importance of staying current on software and recall updates.

NCAP // CRASH TESTCrash-test breakdown

OverallNot rated
FrontalNot rated
SideNot rated
Rollover
Rollover risk 9.3%

Source: NHTSA NCAP, VehicleId 19948

Index breakdown

Crash protection70/70
Avoidance tech10/10
Defect record2/20
Forward collision warning: StandardLane departure warning: StandardStability control: Standard

NHTSA // RECALLSRecall record

BACK OVER PREVENTION:SOFTWARE26V283000

Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

Reported 2026-05-05

AIR BAGS25V172000

Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

Reported 2025-03-19

BACK OVER PREVENTION:SOFTWARE25V002000

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall

Reported 2025-01-07

AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION24V967000

Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

Reported 2024-12-24

LATCHES/LOCKS/LINKAGES:HOOD:LATCH24V554000

Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Reported 2024-07-24

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES24V376000

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Reported 2024-05-28

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL24V051000

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Reported 2024-01-30

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V035000

Risk: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

Reported 2024-01-22

LATCHES/LOCKS/LINKAGES:DOORS:LATCH23V862000

Risk: An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

Reported 2023-12-19

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE23V838000

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Reported 2023-12-12

STEERING: STEERING WHEEL/HANDLE BAR23V743000

Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

Reported 2023-11-03

ELECTRICAL SYSTEM23V679000

Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.

Reported 2023-10-11

NHTSA // COMPLAINTSOwner complaints

189 owner complaints on file. These are unverified allegations reported to NHTSA.

17reported crash
2reported fire
10reported injuries
0reported deaths
Most-reported systemsUnknown Or Other 90Steering 45Electrical System 21Forward Collision Avoidance 18Structure 12Service Brakes 12

Other Model X years

Rivals in SUV (2023)

Last verified 2026-07-02. Sources: NHTSA SafetyRatings (VehicleId 19948), recallsByVehicle, complaintsByVehicle for Tesla Model X 2023. Class rank 93 of 139 in SUV 2023. Methodology · Disclosure