NHTSA // CRASH-TESTED
2023 Toyota Highlander
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Toyota Highlander is a three-row midsize SUV that has been a cornerstone of the family hauler segment for over two decades. Aimed squarely at households that need real passenger capacity without the bulk of a full-size truck-based SUV, the Highlander competes in one of the most contested and safety-scrutinized segments on the market. Our coverage spans the 2019 through 2025 model years.
The 2023 Toyota Highlander earns an NHTSA Safety Index of 76 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 9 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Toyota Highlander as a polished, family-friendly midsize SUV that prioritizes comfort and practicality. Most praise its composed ride, intuitive cabin layout, and strong reputation for mainstream appeal. Critics occasionally note that performance and driving engagement fall behind some rivals, but the overall consensus positions it as a sensible, well-rounded choice in the competitive three-row segment.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 18608
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
SEATS:MID/REAR ASSEMBLY:RECLINER26V128000
Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Reported 2026-03-05
BACK OVER PREVENTION:DISPLAY FUNCTION25V744000
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Reported 2025-10-30
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL25V595000
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's cus
Reported 2025-09-11
STEERING:COLUMN25V040000
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Reported 2025-01-29
EQUIPMENT:OTHER:LABELS24V548000
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Reported 2024-07-23
TIRES24V452000
Risk: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
Reported 2024-06-18
TIRES24V419000
Risk: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
Remedy: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
Reported 2024-06-06
STRUCTURE:BODY:BUMPERS23V720000
Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Reported 2023-10-26
STEERING:COLUMN23V480000
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Reported 2023-07-12
NHTSA // COMPLAINTSOwner complaints
162 owner complaints on file. These are unverified allegations reported to NHTSA.