NHTSA // SAFETY RECORD
2020 Toyota Prius Prime
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Toyota Prius Prime is a plug-in hybrid sedan competing in the compact car segment, aimed squarely at fuel-conscious commuters who want the flexibility of electric driving without full EV commitment. As the PHEV variant of Toyota's iconic Prius line, it targets buyers who prioritize efficiency and low running costs alongside a reputation for sensible, practical transportation. Safety-minded shoppers have good reason to put it on their shortlist.
The 2020 Toyota Prius Prime has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 1 recall and 16 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Prius Prime as a practical, well-rounded plug-in hybrid that delivers on its core promise of efficiency and everyday usability. Most praise its composed, predictable driving character and the thoughtful integration of its hybrid system. Some reviewers note that the driving experience prioritizes smoothness over engagement, which suits its target audience well.
NHTSA // RECALLSRecall record
ELECTRONIC STABILITY CONTROL (ESC)19V544000
Risk: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Reported 2019-07-24
NHTSA // COMPLAINTSOwner complaints
16 owner complaints on file. These are unverified allegations reported to NHTSA.