NHTSA // SAFETY RECORD
2020 Toyota Prius Prime Safety Record
The 2020 Toyota Prius Prime has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 1 recall and 16 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2020 Toyota Prius Prime has not undergone crash testing by NHTSA. Consequently, no federal star ratings or Safety Index score are available for this specific model year. The federal record does show a light burden of one recall campaign and 16 owner-reported complaints. This data presents a narrow but complete picture of the 2020 Prius Prime's safety standing based on information provided by NHTSA.
The 2020 Toyota Prius Prime was not crash-tested by NHTSA, carries one recall and a Light recall and complaint burden band, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 1 |
| Owner complaints | 16 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Toyota Prius Prime?
The 2020 Toyota Prius Prime sits in the Light burden band, meaning its combined recall and complaint volume is low relative to the broader vehicle population in NHTSA's records. One recall covering the Electronic Stability Control system is the sole federal safety action on record for this year. The 16 filed complaints span several components, with Visibility and Wipers drawing the most reports, but all remain unverified allegations and do not constitute confirmed defects. The five crash-related complaint filings are notable as a data point, though no injuries or fatalities are alleged. Shoppers who want a tested benchmark in the same nameplate can reference the 2021, 2022, 2023, and 2024 Prius Prime model years, which do carry NHTSA Safety Index scores ranging from 89 to 91. Those scores belong to those specific years and cannot be applied to the 2020 model.
NHTSA // RECALLSDoes the 2020 Toyota Prius Prime have any recalls?
The 2020 Toyota Prius Prime carries one recall, targeting the Electronic Stability Control system. The campaign was shared across several Toyota and Lexus models from the 2019 model year range and covered the Prius line. No park-outside or do-not-drive directive appears in the data for this recall. Owners should verify their VIN at nhtsa.gov to confirm whether the remedy has already been completed on their specific vehicle.
ELECTRONIC STABILITY CONTROL (ESC)19V544000
Risk: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Reported 2019-07-24
NHTSA // COMPLAINTSWhat do owners report about the 2020 Toyota Prius Prime?
NHTSA's file for the 2020 Prius Prime contains 16 owner-reported complaints, all of which are unverified consumer allegations. The most frequently alleged problem areas are Visibility and Wipers with 5 reports, followed by Vehicle Speed Control, Power Train, and Electrical System with 3 reports each, and Service Brakes and Tires with 2 reports each. Five complaints allege involvement in a crash; none allege fire, injury, or death.
16 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Toyota Prius Prime?
The 2020 Toyota Prius Prime was subject to a recall for its Electronic Stability Control, a critical safety feature. Shoppers should confirm the remedy has been applied to any specific unit by checking the VIN through NHTSA's recall lookup.
- NHTSA has not crash-tested the 2020 Toyota Prius Prime, so no Safety Index or star ratings exist for this specific model year.
- One recall is on record for this model year, targeting the Electronic Stability Control system across a shared Toyota and Lexus campaign.
- Sixteen owner complaints are filed with NHTSA, all unverified allegations, with Visibility and Wipers accounting for the largest share at 5 reports, and 5 complaints alleging crash involvement with no reported injuries or deaths.
- Tested siblings from 2021 through 2024 carry NHTSA Safety Index scores between 89 and 91, but those scores apply only to those respective model years and cannot be transferred to the 2020 vehicle.
FAQ2020 Toyota Prius Prime safety questions
Was the 2020 Toyota Prius Prime crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 1 recall and 16 owner complaints on file.
How many recalls does the 2020 Toyota Prius Prime have?
According to NHTSA recall data, 1 vehicle recall is on file for the 2020 Toyota Prius Prime. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Toyota Prius Prime?
According to NHTSA's complaint database, 16 owner complaints are on file for the 2020 Toyota Prius Prime. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Prius Prime years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Toyota Prius Prime 2020.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.