NHTSA // CRASH-TESTED
2021 Volkswagen Atlas
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Volkswagen Atlas is a three-row midsize SUV aimed squarely at families who want European refinement without sacrificing real passenger and cargo space. Positioned against domestic and Japanese heavyweights in a competitive segment, the Atlas has been a cornerstone of VW's American lineup since its debut, offering seating for up to seven and a distinctly road-trip-ready character.
Despite a strong crash-test showing, the 2021 Volkswagen Atlas carries a park-outside or stop-driving recall, so read the recall section first. It has 17 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally praise the Atlas for its spacious, family-friendly interior and composed, easy driving manners that suit its target audience well. Most acknowledge it as a practical choice in the three-row segment, though professional testers have at times noted that its overall refinement and powertrain performance trail some rivals in the class.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 15581
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER24V464000
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Reported 2024-06-20
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER23V215000
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Reported 2023-03-29
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS22V815000
Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Reported 2022-10-31
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA22V514000
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Reported 2022-07-20
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS22V245000
Risk: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Reported 2022-04-13
AIR BAGS:SIDE/WINDOW22V152000
Risk: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Reported 2022-03-28
EQUIPMENT:OTHER:LABELS22V086000
Risk: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Reported 2022-02-16
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM21V892000
Risk: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Reported 2021-11-17
WHEELS:LUGS/NUTS/BOLTS/STUDS21V812000
Risk: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Reported 2021-10-15
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS21V616000
Risk: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Reported 2021-08-06
WHEELS:RIM21V132000
Risk: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Reported 2021-03-03
STEERING21V026000
Risk: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Reported 2021-01-27
NHTSA // COMPLAINTSOwner complaints
441 owner complaints on file. These are unverified allegations reported to NHTSA.