NHTSA // CRASH-TESTED
2019 Volkswagen Jetta
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Volkswagen Jetta is a compact sedan aimed at buyers who want a European-flavored driving experience without stepping up to a premium price point. Competing against stalwarts like the Honda Civic and Toyota Corolla, the Jetta targets commuters and young professionals who prioritize a composed, refined cabin over outright sportiness. Our 2019-to-2025 coverage spans a generation that has been largely consistent in its positioning and safety hardware.
Despite a strong crash-test showing, the 2019 Volkswagen Jetta carries a park-outside or stop-driving recall, so read the recall section first. It has 11 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally regard the Jetta as one of the more polished and upscale-feeling options in the compact sedan segment, praising its composed ride, mature interior presentation, and highway refinement. Most note that it competes respectably against higher-volume rivals while delivering a distinctly European character, though some suggest its feature content and powertrain options lag slightly behind segment leaders.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 13683
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
FUEL SYSTEM, GASOLINE24V110000
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously
Reported 2024-02-14
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL23V619000
Risk: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
Remedy: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
Reported 2023-09-06
ELECTRICAL SYSTEM:IGNITION:SWITCH23V604000
Risk: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Reported 2023-08-30
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS22V815000
Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Reported 2022-10-31
WHEELS19V879000
Risk: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Reported 2019-12-11
UNKNOWN OR OTHER19V679000
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Reported 2019-09-25
SUSPENSION:REAR:SPRINGS:COIL SPRINGS19V188000
Risk: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Reported 2019-03-06
AIR BAGS:FRONTAL19V110000
Risk: In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
Reported 2019-02-20
SUSPENSION:REAR:SPRINGS:COIL SPRINGS18V904000
Risk: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Reported 2018-12-19
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL18V824000
Risk: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Reported 2018-11-26
EXTERIOR LIGHTING:HEADLIGHTS18V671000
Risk: A reduction in the driver's visibility can increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
Reported 2018-09-26
NHTSA // COMPLAINTSOwner complaints
536 owner complaints on file. These are unverified allegations reported to NHTSA.