MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2020 Volvo V60cc

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

3Recalls
4Complaints
0Investigations
ABOUT THE VOLVO V60CC

The 2020 Volvo V60 Cross Country is a lifted, all-wheel-drive wagon that blends Scandinavian practicality with light off-road capability. Aimed at active families and professionals who want estate-car versatility without committing to a full SUV, it sits in a small but loyal niche. Volvo's reputation for safety engineering gives this model a strong starting premise, but the federal data tells a more nuanced story.

VERDICT

The 2020 Volvo V60cc has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 3 recalls and 4 owner complaints on file, giving it a light recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally praise the V60 Cross Country for its composed, car-like driving dynamics and the elevated ride height that adds genuine versatility without sacrificing refinement. Interior materials and cabin finish draw consistent approval, and the wagon body style earns credit for blending everyday comfort with practical load capacity. Some reviewers note the model occupies a narrow market position that may limit cross-shopping appeal.

NHTSA // RECALLSRecall record

STEERING23V001000

Risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Reported 2023-01-05

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS21V414000

Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Reported 2021-06-02

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING20V144000

Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Reported 2020-03-12

NHTSA // COMPLAINTSOwner complaints

4 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
0reported fire
0reported injuries
0reported deaths
Most-reported systemsVisibility/Wiper 2Structure 1Power Train 1Electrical System 1Service Brakes 1
Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Volvo V60cc 2020. Methodology · Disclosure