NHTSA // SAFETY RECORD
2024 BMW I5
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The BMW i5 is a fully electric executive sedan slotting into the competitive large luxury car segment, competing against the likes of the Mercedes EQE and Audi e-tron GT. Aimed at premium buyers who want BMW's sport-forward driving character paired with zero-emission performance, the i5 represents the electric evolution of the storied 5 Series nameplate and carries significant expectations from a safety-conscious audience.
The 2024 BMW I5 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 6 recalls and 20 owner complaints on file, giving it a moderate recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally praise the i5 for its composed, engaging driving dynamics and the way it blends genuine performance with a refined, well-appointed interior. The cabin materials and overall build quality draw consistent compliments. Some reviewers note that the infotainment system has a learning curve, though the overall driving experience and long-range capability are widely considered highlights of the executive EV segment.
NHTSA // RECALLSRecall record
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE25V395000
Risk: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Reported 2025-07-23
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE24V697000
Risk: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
Reported 2024-09-18
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY24V135000
Risk: An overheated battery module increases the risk of a fire.
Remedy: Dealers will replace the high-voltage battery module, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
Reported 2024-02-23
ELECTRONIC STABILITY CONTROL (ESC)24V104000
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Reported 2024-02-12
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT23V885000
Risk: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.
Reported 2023-12-22
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR23V700000
Risk: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Reported 2023-10-18
NHTSA // COMPLAINTSOwner complaints
20 owner complaints on file. These are unverified allegations reported to NHTSA.