MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2024 BMW Ix

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

4Recalls
31Complaints
0Investigations
ABOUT THE BMW IX

The BMW iX is a flagship all-electric SUV competing at the top of the premium large-SUV segment, aimed squarely at tech-forward luxury buyers who want a zero-emission daily driver without sacrificing refinement or presence. Offered in xDrive50, M60, and xDrive40 configurations across the 2022 to 2025 model years, it represents BMW's most ambitious EV statement to date and carries a price tag to match that ambition.

VERDICT

The 2024 BMW Ix has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 4 recalls and 31 owner complaints on file, giving it a moderate recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally praise the iX for its serene, whisper-quiet cabin, high-quality interior materials, and composed, confidence-inspiring driving dynamics. The swooping exterior design draws divided opinions, but the spacious interior and intuitive iDrive interface earn consistent approval. Most reviewers position it as a strong value proposition within the ultra-premium EV space, though some note that the driving experience prioritizes comfort over sportiness.

NHTSA // RECALLSRecall record

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE25V395000

Risk: A loss of drive power increases the risk of a crash.

Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Reported 2025-07-23

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY25V470000

Risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

Reported 2025-07-16

VEHICLE SPEED CONTROL:CRUISE CONTROL23V409000

Risk: A sudden increase in vehicle speed can increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Reported 2023-06-07

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY23V295000

Risk: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Reported 2023-04-26

NHTSA // COMPLAINTSOwner complaints

31 owner complaints on file. These are unverified allegations reported to NHTSA.

13reported crash
2reported fire
10reported injuries
0reported deaths
Most-reported systemsElectrical System 13Forward Collision Avoidance 9Service Brakes 8Unknown Or Other 4Back Over Prevention 4Vehicle Speed Control 3

Other Ix years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for BMW Ix 2024. Methodology · Disclosure