NHTSA // CRASH-TESTED
2020 Buick Encore GX
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Buick Encore GX is a subcompact luxury SUV slotting neatly between entry-level crossovers and mid-size premium options. Aimed at urban professionals and small families who want a refined, upscale feel without committing to a larger vehicle, it competes in one of the most crowded segments in the American market. Since its 2020 debut, the Encore GX has positioned itself as a sensible, composed choice for buyers who prioritize comfort and brand cachet.
The 2020 Buick Encore GX earns an NHTSA Safety Index of 86 out of 100, a strong result driven by its federal crash-test stars and its recall record. It has 2 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the Encore GX for its refined cabin, comfortable ride quality, and upscale presentation relative to its segment. Most find it a pleasant, easy-to-live-with daily driver. Some reviewers note that performance and cargo capacity lag behind rivals, and a few flag that the driving experience feels more comfort-focused than engaging, but the overall tone toward the model is broadly positive.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14367
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND21V440000
Risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
Reported 2021-06-10
SERVICE BRAKES20V588000
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Reported 2020-09-24
NHTSA // COMPLAINTSOwner complaints
65 owner complaints on file. These are unverified allegations reported to NHTSA.