NHTSA // CRASH-TESTED
2020 Buick Encore GX
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Buick Encore GX is a subcompact luxury SUV slotting neatly between entry-level crossovers and mid-size premium options. Aimed at urban professionals and small families who want a refined, upscale feel without committing to a larger vehicle, it competes in one of the most crowded segments in the American market. Since its 2020 debut, the Encore GX has positioned itself as a sensible, composed choice for buyers who prioritize comfort and brand cachet.
The 2020 Buick Encore GX earns an NHTSA Safety Index of 86 out of 100, an strong result driven by its federal crash-test stars and its recall record. It has 2 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the Encore GX for its refined cabin, comfortable ride quality, and upscale presentation relative to its segment. Most find it a pleasant, easy-to-live-with daily driver. Some reviewers note that performance and cargo capacity lag behind rivals, and a few flag that the driving experience feels more comfort-focused than engaging, but the overall tone toward the model is broadly positive.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14367
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND21V440000
Risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
Reported 2021-06-10
SERVICE BRAKES20V588000
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Reported 2020-09-24
NHTSA // COMPLAINTSOwner complaints
65 owner complaints on file. These are unverified allegations reported to NHTSA.