MODEL
Chevrolet Impala Safety
NHTSA safety across every Chevrolet Impala model year we cover.
Across the 2 model years of the Chevrolet Impala we cover (2019 to 2020), the strongest crash-test showing is the 2020 at 90 on the NHTSA Safety Index, and the lowest is the 2019 at 87. 1 recall have been issued across those years.
The Chevrolet Impala is a full-size front-wheel-drive sedan that wrapped up its long-running production run with the 2020 model year. Positioned as a spacious, value-oriented alternative to smaller mainstream sedans, it targeted buyers who prioritized interior room and highway comfort. For shoppers considering a used 2019 or 2020 example today, the safety record is a meaningful part of the conversation.
The 2020 Chevrolet Impala achieved an Exceptional rating in the NHTSA Safety Index, scoring 90 out of 100. This strong performance arrived as the model concluded its production, demonstrating consistent safety engineering through its final iteration. Federal crash-test results for the best year show a perfect 5 out of 5 stars in frontal and side impact protection. Rollover protection earned a solid 4 out of 5 stars, a typical outcome for its sedan body style. Across the 2019 and 2020 model years, NHTSA recorded only one recall. Owner complaints totaled 40 for both years; these included 7 reports of crashes, 5 of injuries, and 1 of fire. While these are unverified claims, their volume is low relative to the Impala's market presence. The 2020 Impala stands as a sound safety choice among full-size sedans, underpinned by its strong crash ratings and minimal recall history.
WHAT REVIEWERS SAYReviewers generally describe the Impala as a comfortable, roomy full-size sedan that delivers a smooth highway ride and a spacious rear cabin. Most acknowledge that its interior technology and driver-assistance features aged relative to newer competitors by the time it was discontinued, but they tend to regard it as a solid, unpretentious choice for buyers who prioritize passenger space and straightforward operation.
- The 2020 Impala achieves a NHTSA Safety Index of 90 out of 100, placing it in the Exceptional band - the strongest safety rating seen across these final two model years.
- Crash-test performance is a highlight: 5 out of 5 stars in both frontal and side crash tests in the best-measured year, though the rollover rating comes in at 4 out of 5, a figure typical of low-profile front-wheel-drive sedans.
- Only one recall is on record across the 2019 and 2020 model years combined, which is a clean recall history and reduces the administrative burden for used-car buyers.
- Owner complaints total 40 across both years, including 7 reported crashes and 5 reported injuries - all unverified allegations - but the overall complaint count is relatively contained given how many Impalas were sold in these final production years.
Most-recalled year on record: 2019 Chevrolet Impala with 1 recalls.