MotorCaliberNHTSA Safety Index
NHTSA crash test of the 2020 Chevrolet Impala

NHTSA // CRASH-TESTED

2020 Chevrolet Impala

Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.

0Recalls
14Complaints
0Investigations
ABOUT THE CHEVROLET IMPALA

The Chevrolet Impala is a full-size front-wheel-drive sedan that wrapped up its long-running production run with the 2020 model year. Positioned as a spacious, value-oriented alternative to smaller mainstream sedans, it targeted buyers who prioritized interior room and highway comfort. For shoppers considering a used 2019 or 2020 example today, the safety record is a meaningful part of the conversation.

VERDICT

The 2020 Chevrolet Impala earns an NHTSA Safety Index of 90 out of 100, an exceptional result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. No vehicle recalls are on file for this model year.

WHO IT IS FOR
  • urban drivers exposed to side-impact risk
WHAT REVIEWERS SAY

Reviewers generally describe the Impala as a comfortable, roomy full-size sedan that delivers a smooth highway ride and a spacious rear cabin. Most acknowledge that its interior technology and driver-assistance features aged relative to newer competitors by the time it was discontinued, but they tend to regard it as a solid, unpretentious choice for buyers who prioritize passenger space and straightforward operation.

NCAP // CRASH TESTCrash-test breakdown

Overall
Frontal
Side
Rollover
Rollover risk 12.1%

Source: NHTSA NCAP, VehicleId 14318

Index breakdown

Crash protection66/70
Avoidance tech6/10
Defect record18.25/20
Forward collision warning: OptionalLane departure warning: OptionalStability control: Standard

NCAP // CRASH IMAGESCrash-test images

Crash-test images are US federal government works (NHTSA / NCAP), public domain.

NHTSA // RECALLSRecall record

No vehicle recalls are on file for the 2020 Chevrolet Impala at NHTSA as of 2026-07-02. Equipment recalls, if any, are excluded from the safety score.

NHTSA // COMPLAINTSOwner complaints

14 owner complaints on file. These are unverified allegations reported to NHTSA.

3reported crash
0reported fire
1reported injuries
0reported deaths
Most-reported systemsUnknown Or Other 6Electrical System 3Steering 3Fuel/Propulsion System 2Power Train 2Air Bags 2

Other Impala years

Rivals in Sedan (2020)

Last verified 2026-07-02. Sources: NHTSA SafetyRatings (VehicleId 14318), recallsByVehicle, complaintsByVehicle for Chevrolet Impala 2020. Class rank 38 of 105 in Sedan 2020. Methodology · Disclosure