NHTSA // CRASH-TESTED
2024 Chrysler Pacifica Safety Ratings
The 2024 Chrysler Pacifica scores 79 out of 100 on the NHTSA Safety Index (Average), with a 5-star overall NHTSA crash rating, 11 recalls, and 36 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2024 Chrysler Pacifica Hybrid shows a mixed safety profile. A total of 11 recalls temper its otherwise strong crash-test performance. This results in a NHTSA Safety Index of 79/100, an average showing. The defect record score stands at 7.5/20, which is below the average for its class.
The 2024 Chrysler Pacifica Hybrid received an NHTSA overall crash-test rating of 5 out of 5 stars and a NHTSA Safety Index of 79/100, sourced from NHTSA crash-test and recall data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 91 Sedans from 2024 that NHTSA has crash-tested, the 2024 Chrysler Pacifica ranks 77 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 79 / 100 (Average) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 4 / 5 / 4 stars |
| Rollover risk | 10.9% |
| Recalls on file | 11 |
| Owner complaints | 36 (unverified allegations) |
| Class rank | 77 of 91 Sedans tested for 2024 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Chrysler Pacifica?
The 2024 model year marks a meaningful safety improvement for the Pacifica Hybrid: the NHTSA Safety Index rose five points to 79/100 from the 2023 model's 74/100, both within the Average band but now sitting at the higher end of it. That gain is driven primarily by strong crash-protection performance, which accounts for 61 of a possible 70 points, and a perfect avoidance-tech score of 10/10 reflecting standard forward collision warning, lane departure warning, and electronic stability control across the lineup. Where this year loses ground is the defect record component, which scores only 7.5 out of 20. Eleven recall campaigns is a substantial count for a single model year, and the breadth of those campaigns is notable: they span factory-installed frontal and curtain air bag systems as well as third-party adaptive equipment from three separate converters. The air bag campaigns in particular cover a wide production window extending into 2026 models, suggesting a systemic component issue rather than an isolated manufacturing event. The wheelchair securement recalls add a layer of concern for buyers of mobility-converted units specifically. The 36 owner complaints, while unverified, concentrate in the electrical system and power train, categories that do not yet correspond to an announced recall, making them worth monitoring.
NCAP // CRASH TESTHow did the 2024 Chrysler Pacifica perform in crash tests?
The 2024 Chrysler Pacifica Hybrid achieves an overall 5 out of 5 stars in NHTSA's safety evaluation. Its side impact protection is particularly strong, earning a perfect 5-star rating. Both frontal crash protection and rollover resistance are rated at 4 out of 5 stars. The vehicle's rollover risk stands at 11 percent, and it successfully passed the dynamic tip test with a no-tip result. All crash test categories are rated for this model year.
Source: NHTSA NCAP, VehicleId 19295
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2024 Chrysler Pacifica have any recalls?
Yes, 11 recall campaigns cover this model year. Notable components include frontal air bags, side curtain air bags, and multiple wheelchair restraint and securement systems affecting Braun, Rollx Vans, and Vantage Mobility conversions. No park-outside or do-not-drive directive appears in the supplied campaign data, but owners should verify all open remedies by VIN.
AIR BAGS:FRONTAL26V358000
Risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
Remedy: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Reported 2026-06-02
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS26V296000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Reported 2026-05-11
AIR BAGS:SIDE/WINDOW:CURTAIN26V189000
Risk: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replac
Reported 2026-03-26
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V877000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Reported 2025-12-17
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS25V471000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
Reported 2025-07-17
AIR BAGS:SIDE/WINDOW:CURTAIN25V302000
Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy complete
Reported 2025-05-08
SEATS:BARRIERS24V888000
Risk: A seat positioned too close to the air bag can increase the risk of injury during a crash.
Remedy: Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.
Reported 2024-11-25
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS24V238000
Risk: A windshield that detaches from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
Reported 2024-03-28
TRACTION CONTROL SYSTEM24V240000
Risk: An inactive traction control system can increase the risk of a crash.
Remedy: Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.
Reported 2024-03-28
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Reported 2024-03-14
NHTSA // COMPLAINTSWhat do owners report about the 2024 Chrysler Pacifica?
Owners have filed 36 unverified complaints with NHTSA, including alleged reports of 2 crashes and 2 injuries. The most frequently alleged problem areas are the Electrical System (10 reports), Power Train (8), and Air Bags (8). These are unverified consumer allegations, not established defects.
36 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Chrysler Pacifica?
The 2024 Pacifica Hybrid has accumulated 11 recall campaigns, a notable figure for a vehicle in its first model year. Shoppers should verify which, if any, of these remedies have been completed on any specific vehicle by using the NHTSA recall lookup with the VIN. This step is particularly critical if the vehicle has undergone a mobility conversion, as the converter's separate recall status must also be confirmed.
- The Safety Index rose five points year-over-year from the 2023 model's 74/100 to 79/100 in 2024, a gain driven by crash-protection and avoidance-tech scores, not by defect record improvement.
- Eleven recalls cover this specific model year, including two separate air bag system campaigns and three distinct wheelchair securement campaigns from different adaptive equipment manufacturers.
- The defect record sub-score of 7.5 out of 20 is the weakest component of the 2024 Safety Index, reflecting the high recall count and pulling the overall score down despite excellent crash-test results.
- Thirty-six unverified owner complaints include alleged electrical system and power train issues that do not yet correspond to a published recall, making ongoing NHTSA complaint monitoring advisable for current owners.
RANKINGSWhere the 2024 Chrysler Pacifica places
The 2024 Chrysler Pacifica qualifies for these MotorCaliber safety rankings:
FAQ2024 Chrysler Pacifica safety questions
Was the 2024 Chrysler Pacifica crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2024 Chrysler Pacifica, and it earns a NHTSA Safety Index of 79 out of 100, placing it in the Average band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2024 Chrysler Pacifica crash-test star ratings?
In NHTSA testing the 2024 Chrysler Pacifica earned 5 out of 5 stars for overall, 4 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 10.9%. Categories NHTSA did not test show as not rated.
How many recalls does the 2024 Chrysler Pacifica have?
According to NHTSA recall data, 11 vehicle recalls are on file for the 2024 Chrysler Pacifica. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Chrysler Pacifica?
According to NHTSA's complaint database, 36 owner complaints are on file for the 2024 Chrysler Pacifica. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Pacifica years
Rivals in Sedan (2024)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2024 Audi A4 Allroad | 100/100 | not rated | 0 |
| 2024 Audi RS 5 Sportback | 100/100 | not rated | 0 |
| 2024 Audi S4 | 100/100 | not rated | 0 |
| 2024 Audi S5 Sportback | 100/100 | not rated | 0 |
| 2024 Hyundai Elantra N | 100/100 | not rated | 0 |
| 2024 Infiniti Q50 | 100/100 | not rated | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 19295), the recallsByVehicle and complaintsByVehicle records for the Chrysler Pacifica 2024.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 77 of 91 in the Sedan class for 2024.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.