NHTSA // CRASH-TESTED
2023 Chrysler Pacifica Safety Ratings
The 2023 Chrysler Pacifica scores 74 out of 100 on the NHTSA Safety Index (Average), with a 5-star overall NHTSA crash rating, 14 recalls, and 134 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2023 Chrysler Pacifica Hybrid registered 14 recalls, including a park-outside or do-not-drive campaign. This recall record significantly impacted its overall NHTSA Safety Index of 74/100, placing it in the Average band. While crash-test scores published by NHTSA were strong, the extensive defect record warrants careful consideration before acquisition.
The 2023 Chrysler Pacifica Hybrid received an overall 5-star crash-test rating and a NHTSA Safety Index of 74/100, based on NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 92 Sedans from 2023 that NHTSA has crash-tested, the 2023 Chrysler Pacifica ranks 84 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 74 / 100 (Average) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 4 / 5 / 4 stars |
| Rollover risk | 10.9% |
| Recalls on file | 14 (includes park-outside) |
| Owner complaints | 134 (unverified allegations) |
| Class rank | 84 of 92 Sedans tested for 2023 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2023 Chrysler Pacifica?
The 2023 Pacifica Hybrid achieves a 5-star overall NHTSA rating, reflecting strong performance in crash protection. This year's model scores 61 out of a possible 70 points for structural integrity. Standard crash-avoidance technology, including forward collision warning, lane departure warning, and electronic stability control, earns a perfect 10/10. These factors contribute to a NHTSA Safety Index of 74/100, a 9-point increase from the prior year's 65/100. However, this improvement in crash protection is offset by a concerning defect record. Fourteen recalls for a single model year present a significant volume, with the inclusion of a park-outside or do-not-drive campaign indicating a critical safety issue that demands direct attention. The defect record component scores only 2.5 out of 20, keeping the overall index from a higher band. An additional 134 unverified complaints, primarily concerning the Engine, Electrical System, Power Train, and Air Bags, further highlight a busy defect history for the 2023 Pacifica Hybrid.
NCAP // CRASH TESTHow did the 2023 Chrysler Pacifica perform in crash tests?
The 2023 Chrysler Pacifica Hybrid achieves a 5 out of 5 star overall safety rating from NHTSA. Its side protection tests earned a 5-star rating. Frontal crash protection and rollover resistance both scored 4 out of 5 stars, with the vehicle demonstrating an 11 percent rollover risk and a "No Tip" result in the dynamic tip test.
Source: NHTSA NCAP, VehicleId 19345
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2023 Chrysler Pacifica have any recalls?
Yes, 14 recall campaigns cover this model year, including one park-outside or do-not-drive campaign. Specific components affected include frontal air bags, side curtain air bags, the backup camera sensing system, and wheelchair restraint securement hardware and latch anchors. Shoppers should verify every campaign is remedied by VIN before purchase.
AIR BAGS:FRONTAL26V358000
Risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
Remedy: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Reported 2026-06-02
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA26V327000
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on Ma
Reported 2026-05-21
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS26V296000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Reported 2026-05-11
AIR BAGS:SIDE/WINDOW:CURTAIN26V189000
Risk: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replac
Reported 2026-03-26
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V877000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Reported 2025-12-17
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V388000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
Reported 2025-06-12
AIR BAGS:SIDE/WINDOW:CURTAIN25V302000
Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy complete
Reported 2025-05-08
AIR BAGS:SIDE/WINDOW:CURTAIN24V793000
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Reported 2024-10-24
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V436000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Reported 2024-06-13
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Reported 2024-03-14
ELECTRICAL SYSTEM:12V/24V/48V BATTERY23V753000
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
Reported 2023-11-09
NHTSA // COMPLAINTSWhat do owners report about the 2023 Chrysler Pacifica?
NHTSA has logged 134 unverified owner allegations for this model year. The most frequently reported components are the Engine with 45 reports, Electrical System with 39, Power Train with 35, and Air Bags with 33. These are unverified consumer allegations, not established defects.
134 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2023 Chrysler Pacifica?
With 14 recall campaigns on record for the 2023 Pacifica Hybrid, including one park-outside or do-not-drive directive, confirming that every remedy has been completed at a dealership is a non-negotiable step for any prospective owner.
- The 2023 model year Safety Index of 74/100 represents a 9-point increase over the 2022 model year's 65/100, a year-over-year gain driven by improved crash protection and perfect avoidance-tech scores.
- One of the 14 recall campaigns for this specific model year carries a park-outside or do-not-drive designation, making VIN-level recall verification a critical step for any prospective buyer.
- Side curtain air bag and frontal air bag recalls are both active for this model year, directly affecting occupant protection systems that contributed to the 5-star overall crash rating.
- The wheelchair restraint securement recalls, covering both retractor locking and latch anchor hardware on certain 2023 Pacifica vehicles, are a unique and safety-critical concern specific to mobility-converted examples of this model year.
RANKINGSWhere the 2023 Chrysler Pacifica places
The 2023 Chrysler Pacifica qualifies for these MotorCaliber safety rankings:
FAQ2023 Chrysler Pacifica safety questions
Was the 2023 Chrysler Pacifica crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2023 Chrysler Pacifica, and it earns a NHTSA Safety Index of 74 out of 100, placing it in the Average band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2023 Chrysler Pacifica crash-test star ratings?
In NHTSA testing the 2023 Chrysler Pacifica earned 5 out of 5 stars for overall, 4 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 10.9%. Categories NHTSA did not test show as not rated.
How many recalls does the 2023 Chrysler Pacifica have?
According to NHTSA recall data, 14 vehicle recalls are on file for the 2023 Chrysler Pacifica, including a park-outside or do-not-drive campaign, which is the most serious class of recall. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2023 Chrysler Pacifica?
According to NHTSA's complaint database, 134 owner complaints are on file for the 2023 Chrysler Pacifica. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Pacifica years
Rivals in Sedan (2023)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2023 Audi RS 5 Sportback | 100/100 | not rated | 0 |
| 2023 Audi S4 | 100/100 | not rated | 0 |
| 2023 Mercedes-Benz E-Class | 100/100 | 5 of 5 | 0 |
| 2023 Nissan Maxima | 100/100 | 5 of 5 | 0 |
| 2023 Polestar 2 | 100/100 | 5 of 5 | 0 |
| 2023 Tesla Model S Later Release | 100/100 | not rated | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 19345), the recallsByVehicle and complaintsByVehicle records for the Chrysler Pacifica 2023.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 84 of 92 in the Sedan class for 2023.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.