NHTSA // CRASH-TESTED
2023 Chrysler Pacifica
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Chrysler Pacifica is a minivan, not a sedan, and sits at the heart of the family-hauler segment as one of the few remaining American-brand entries in the class. Aimed squarely at families who prioritize interior space, sliding rear doors, and everyday practicality, the Pacifica competes in a segment where passenger protection and recall history carry outsized weight. Our coverage spans the 2019 through 2025 model years.
Despite a strong crash-test showing, the 2023 Chrysler Pacifica carries a park-outside or stop-driving recall, so read the recall section first. It has 14 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the Pacifica for its clever interior packaging, genuinely useful Stow 'n Go seating, and a cabin that feels well-suited to family life. Driving refinement draws moderate approval, with most noting a composed, if not sporty, ride. Some reviewers flag interior materials as inconsistent across trim levels, and the plug-in hybrid variant tends to attract specific attention for its powertrain character and added utility.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 19345
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
AIR BAGS:FRONTAL26V358000
Risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
Remedy: Dealers will replace the spring, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Reported 2026-06-02
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA26V327000
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026
Reported 2026-05-21
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS26V296000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Reported 2026-05-11
AIR BAGS:SIDE/WINDOW:CURTAIN26V189000
Risk: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replac
Reported 2026-03-26
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V876000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 2025-12-17
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:25V877000
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Reported 2025-12-17
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V388000
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
Reported 2025-06-12
AIR BAGS:SIDE/WINDOW:CURTAIN25V302000
Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy complete
Reported 2025-05-08
AIR BAGS:SIDE/WINDOW:CURTAIN24V793000
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Reported 2024-10-24
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA24V436000
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Reported 2024-06-13
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Reported 2024-03-14
ELECTRICAL SYSTEM:12V/24V/48V BATTERY23V753000
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
Reported 2023-11-09
NHTSA // COMPLAINTSOwner complaints
134 owner complaints on file. These are unverified allegations reported to NHTSA.