MotorCaliberNHTSA Safety Index
NHTSA crash test of the 2020 Dodge Durango

NHTSA // CRASH-TESTED

2020 Dodge Durango

Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.

2Recalls
53Complaints
1Investigations
ABOUT THE DODGE DURANGO

The Dodge Durango is a three-row, body-on-frame-adjacent midsize SUV that has carved out a distinct identity as one of the few performance-leaning family haulers in its segment. Aimed at buyers who want genuine V8 muscle alongside people-mover practicality, the Durango competes in a crowded space but stands apart through its rear-wheel-drive roots and available high-output engines. Our coverage spans the 2019 through 2025 model years.

VERDICT

The 2020 Dodge Durango earns an NHTSA Safety Index of 76 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 2 recalls on record, reflected in the score.

WHO IT IS FOR
  • urban drivers exposed to side-impact risk
WHAT REVIEWERS SAY

Reviewers generally praise the Durango for its rare combination of V8 performance, genuine three-row seating, and towing capability in a segment that has largely moved toward crossover-style platforms. Most acknowledge the interior and technology have aged relative to newer competitors, and the ride and efficiency are frequently flagged as trade-offs for the model's performance-oriented character.

NCAP // CRASH TESTCrash-test breakdown

Overall
Frontal
Side
Rollover
Rollover risk 21.2%

Source: NHTSA NCAP, VehicleId 14272

Index breakdown

Crash protection57/70
Avoidance tech4.5/10
Defect record14.25/20
Forward collision warning: OptionalLane departure warning: NoStability control: Standard

NCAP // CRASH IMAGESCrash-test images

Crash-test images are US federal government works (NHTSA / NCAP), public domain.

NHTSA // RECALLSRecall record

AIR BAGS:CRITICAL FASTENERS21V280000

Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Reported 2021-04-22

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V191000

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Reported 2020-09-10

NHTSA // COMPLAINTSOwner complaints

53 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
3reported fire
5reported injuries
0reported deaths
Most-reported systemsExterior Lighting 20Electrical System 8Engine 7Unknown Or Other 6Structure 4Air Bags 3

Other Durango years

Rivals in SUV (2020)

Last verified 2026-07-02. Sources: NHTSA SafetyRatings (VehicleId 14272), recallsByVehicle, complaintsByVehicle for Dodge Durango 2020. Class rank 89 of 107 in SUV 2020. Methodology · Disclosure