NHTSA // CRASH-TESTED
2020 Dodge Journey
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Dodge Journey is a three-row midsize SUV that has been aimed at budget-conscious families seeking passenger capacity without a minivan price tag. Sold in its final production years as a 2019 and 2020 model, the Journey occupies the affordable end of the family hauler segment. Its appeal has always centered on practicality and value, making the safety picture especially important for shoppers prioritizing their passengers.
The 2020 Dodge Journey earns an NHTSA Safety Index of 80 out of 100, an strong result driven by its federal crash-test stars and its recall record. It has 1 recall on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally acknowledge that the Dodge Journey delivers entry-level family utility at an accessible price, but they consistently note that the platform was long in the tooth by its final years. Most professional assessments position it as a pragmatic choice for buyers on a tight budget rather than a benchmark in its segment, with driving dynamics and interior quality often drawing measured criticism alongside its affordability.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14241
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V552000
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Reported 2025-08-26
NHTSA // COMPLAINTSOwner complaints
61 owner complaints on file. These are unverified allegations reported to NHTSA.