NHTSA // CRASH-TESTED
2020 Ford Escape
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Ford Escape is a compact crossover SUV that has occupied one of the most competitive segments in the American market for over two decades. Aimed squarely at small-family buyers and urban commuters who want a practical, car-like driving experience with elevated ride height, the 2019-2025 generation brings a modern platform and a range of powertrain options including hybrid and plug-in hybrid variants. It competes directly against the Toyota RAV4, Honda CR-V, and Chevrolet Equinox.
The 2020 Ford Escape earns an NHTSA Safety Index of 76 out of 100, an average result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 23 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Ford Escape as a comfortable, well-rounded compact SUV that rides and handles more like a car than many of its rivals. They tend to praise its cabin refinement and the availability of electrified powertrains, while frequently noting that the interior technology and cargo space fall short of segment leaders. Overall sentiment is positive but measured, positioning the Escape as a solid rather than standout choice in its class.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14929
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR26V117000
Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in May 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) in
Reported 2026-03-03
BACK OVER PREVENTION:SOFTWARE26V123000
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge.Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Reported 2026-03-03
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS25V829000
Risk: A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Reported 2025-12-01
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER25V685000
Risk: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters
Reported 2025-10-10
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS25V693000
Risk: Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Remedy: Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.
Reported 2025-10-10
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM25V467000
Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the engine control software. and replace the high pressure fuel rail assembly and the fuel injector ,free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated
Reported 2025-07-11
BACK OVER PREVENTION:SOFTWARE25V442000
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Reported 2025-06-27
ENGINE25V345000
Risk: An engine compartment fire increases the risk of injury.
Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Reported 2025-05-23
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM25V165000
Risk: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Reported 2025-03-14
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)24V954000
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Reported 2024-12-20
EQUIPMENT:OTHER:LABELS24V852000
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Reported 2024-11-08
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)24V330000
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Reported 2024-05-10
NHTSA // COMPLAINTSOwner complaints
1,458 owner complaints on file. These are unverified allegations reported to NHTSA.