NHTSA // CRASH-TESTED
2020 Honda Insight Safety Ratings
The 2020 Honda Insight scores 93 out of 100 on the NHTSA Safety Index (Exceptional), with a 5-star overall NHTSA crash rating, 6 recalls, and 29 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2020 Honda Insight earns a NHTSA Safety Index of 93/100, placing it in the Exceptional band. Perfect crash-test scores across every NHTSA category and standard crash-avoidance technology support that standing, though six recall campaigns moderate the overall picture slightly.
The 2020 Honda Insight received a 5-out-of-5-star overall crash-test rating from NHTSA and a NHTSA Safety Index of 93/100, sourced from NHTSA crash-test and recall data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 105 Sedans from 2020 that NHTSA has crash-tested, the 2020 Honda Insight ranks 23 for overall NHTSA Safety Index.
- families prioritizing rollover safety
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 93 / 100 (Exceptional) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 5 / 5 / 5 stars |
| Rollover risk | 9.3% |
| Recalls on file | 6 |
| Owner complaints | 29 (unverified allegations) |
| Class rank | 23 of 105 Sedans tested for 2020 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Honda Insight?
The 2020 model year marks a meaningful jump for the Insight in MotorCaliber's safety scoring. The Safety Index rose from 86/100 in the Strong band for the 2019 model to 93/100 in the Exceptional band for 2020, a 7-point gain that reflects a perfect crash-protection sub-score of 70 out of 70 and a full 10 out of 10 for crash-avoidance technology. All three avoidance systems, forward collision warning, lane departure warning, and electronic stability control, are standard equipment on this model year, not optional add-ons. What keeps the 2020 from a higher defect-record sub-score is a tally of six recall campaigns, which produced a 12.5 out of 20 in that category. Two of those campaigns specifically name the 2020 Insight by model year, one addressing a DC-DC converter that may affect the hybrid propulsion system and one targeting a software error in the body control module. The remaining four campaigns are broader Honda and Acura fleet actions that also capture this vehicle. The 29 unverified owner complaints, with Forward Collision Avoidance as the single most-alleged component, are worth noting given that this system is simultaneously one of the vehicle's standard safety strengths.
NCAP // CRASH TESTHow did the 2020 Honda Insight perform in crash tests?
The 2020 Honda Insight achieved a perfect 5 out of 5 stars in every crash-test category assessed by NHTSA, including frontal, side, and rollover impacts. Its rollover risk was measured at 9 percent, and the dynamic tip test concluded with a "No Tip" result. No NHTSA crash-test category for this model year is unrated or rated below 5 stars.
Source: NHTSA NCAP, VehicleId 14485
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2020 Honda Insight have any recalls?
Six recall campaigns cover the 2020 Insight. Identified components include the front-passenger occupant classification sensor in the air bag system, the gasoline fuel pump (addressed in two separate campaigns), a DC-DC converter in the electrical propulsion system, and a body control module software error. No park-outside or do-not-drive directive is noted in the supplied campaign data, but shoppers should verify current remedy status by VIN.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER26V332000
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involve
Reported 2026-05-21
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V858000
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Reported 2023-12-18
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP21V215000
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Reported 2021-03-25
ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER20V798000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Reported 2020-12-17
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE20V771000
Risk: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Reported 2020-12-10
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20V314000
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Reported 2020-05-28
NHTSA // COMPLAINTSWhat do owners report about the 2020 Honda Insight?
Twenty-nine owner complaints have been submitted to NHTSA for the 2020 Insight, including alleged reports tied to 2 crashes and 2 injuries. These are unverified consumer allegations. The most frequently cited components are Forward Collision Avoidance with 10 alleged reports, Electrical System with 7, and Power Train with 5.
29 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Honda Insight?
Six recall campaigns have been issued for the 2020 Insight. Owners should check the vehicle's VIN through NHTSA's free recall lookup tool to determine which of these campaigns remain open. Remediation of any open recall, particularly those addressing the DC-DC converter or fuel pump, is advised at or before the point of sale for this 6-year-old used vehicle.
- The 2020 Insight's Safety Index of 93/100 represents a 7-point increase over the 2019 model year's 86/100, the largest single-year gain visible in the available Index history for this nameplate.
- Two recall campaigns specifically name the 2020 Insight: one for a DC-DC converter in the electrical propulsion system and one for a body control module software error, both issued in December 2020.
- Forward Collision Avoidance is the single most-alleged problem component in unverified NHTSA owner complaints for this model year, accounting for 10 of the 29 total reported allegations.
- NHTSA's rollover assessment for the 2020 Insight produced both a 5-star rating and a No Tip result on the dynamic tip test, with a measured rollover risk of 9 percent.
RANKINGSWhere the 2020 Honda Insight places
The 2020 Honda Insight qualifies for these MotorCaliber safety rankings:
FAQ2020 Honda Insight safety questions
Was the 2020 Honda Insight crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2020 Honda Insight, and it earns a NHTSA Safety Index of 93 out of 100, placing it in the Exceptional band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2020 Honda Insight crash-test star ratings?
In NHTSA testing the 2020 Honda Insight earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 5 out of 5 stars for rollover. Its measured rollover risk is 9.3%. Categories NHTSA did not test show as not rated.
How many recalls does the 2020 Honda Insight have?
According to NHTSA recall data, 6 vehicle recalls are on file for the 2020 Honda Insight. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Honda Insight?
According to NHTSA's complaint database, 29 owner complaints are on file for the 2020 Honda Insight. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Insight years
Rivals in Sedan (2020)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2020 Acura RLX | 99/100 | 5 of 5 | 1 |
| 2020 Acura RLX Sport | 99/100 | not rated | 1 |
| 2020 Audi S5 Sportback | 99/100 | not rated | 0 |
| 2020 Infiniti Q50 | 99/100 | not rated | 0 |
| 2020 Mazda Mazda3 | 98/100 | 5 of 5 | 2 |
| 2020 Nissan Maxima | 98/100 | 5 of 5 | 1 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14485), the recallsByVehicle and complaintsByVehicle records for the Honda Insight 2020.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 23 of 105 in the Sedan class for 2020.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.