NHTSA // CRASH-TESTED
2020 Honda Insight
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Honda Insight is a compact hybrid sedan that ran from 2019 through 2022, targeting fuel-conscious commuters who want a practical, technology-forward alternative to the Civic or Corolla. Positioned squarely in the mainstream compact segment, the Insight blends hybrid efficiency with a conventional four-door silhouette, appealing to urban and suburban buyers who prioritize sensible, low-drama transportation.
The 2020 Honda Insight earns an NHTSA Safety Index of 93 out of 100, an exceptional result driven by its federal crash-test stars and its recall record. Its 5-star rollover rating stands out for families and child-seat buyers. It has 6 recalls on record, reflected in the score.
- families prioritizing rollover safety
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally regard the Insight as a refined, comfortable compact hybrid that punches above its price point in interior quality and ride composure. Most praise its smooth hybrid powertrain and easy daily drivability. Some note that it lacks the sportier edge of segment rivals, but the overall consensus frames it as a sensible, well-rounded choice for practical-minded buyers.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14485
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER26V332000
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers
Reported 2026-05-21
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23V858000
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Reported 2023-12-18
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP21V215000
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Reported 2021-03-25
ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER20V798000
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Reported 2020-12-17
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE20V771000
Risk: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
Remedy: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Reported 2020-12-10
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20V314000
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Reported 2020-05-28
NHTSA // COMPLAINTSOwner complaints
29 owner complaints on file. These are unverified allegations reported to NHTSA.