NHTSA // CRASH-TESTED
2020 Infiniti Qx60 Safety Ratings
The 2020 Infiniti Qx60 scores 87 out of 100 on the NHTSA Safety Index (Strong), with a 5-star overall NHTSA crash rating, 1 recall, and 23 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2020 Infiniti QX60 achieved a 5 out of 5 star overall rating from NHTSA. This strong performance in federal crash testing supports its NHTSA Safety Index of 87/100, placing the vehicle in our "Strong" safety band. Prospective owners should note the single recall issued for this model year has a known remedy available.
The 2020 Infiniti QX60 holds a NHTSA Safety Index of 87 out of 100 and an NHTSA overall crash-test rating of 5 out of 5 stars, based on federal NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 107 SUVs from 2020 that NHTSA has crash-tested, the 2020 Infiniti Qx60 ranks 32 for overall NHTSA Safety Index.
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 87 / 100 (Strong) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 4 / 5 / 4 stars |
| Rollover risk | 17.9% |
| Recalls on file | 1 |
| Owner complaints | 23 (unverified allegations) |
| Class rank | 32 of 107 SUVs tested for 2020 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Infiniti Qx60?
The 2020 Infiniti QX60 marks a meaningful step forward in the Safety Index record for this nameplate, climbing four points from the 2019 model year's 83 to 87 out of 100, while remaining in the Strong band throughout. That gain is anchored by a crash-protection sub-score of 61 out of 70 and a 5-star overall NHTSA rating, the highest available. The avoidance-tech sub-score of 8.5 out of 10 reflects the standard fitment of forward collision warning and electronic stability control, though lane departure warning remains optional on this model year, a configuration choice that caps the avoidance-tech ceiling. The defect record sub-score of 17 out of 20 is consistent with the single rear-axle spindle recall, a targeted suspension campaign rather than a broad safety crisis. With 23 owner complaints on file, including alleged issues touching the forward collision avoidance system, the electrical system, and the powertrain, this model year is not without reported concerns, but the verified defect footprint is narrow. Taken together, the 2020 data picture shows genuine improvement over the prior year and a crash-test performance that is among the strongest in this segment.
NCAP // CRASH TESTHow did the 2020 Infiniti Qx60 perform in crash tests?
The 2020 Infiniti QX60 AWD achieved an overall 5 out of 5 stars from NHTSA, bolstered by its peak performance in the side-impact test, also rated at 5 stars. Frontal protection and rollover resistance each received 4 out of 5 stars. The vehicle's rollover risk stands at 18 percent, with dynamic tip testing confirming a No Tip result.
Source: NHTSA NCAP, VehicleId 14525
Index breakdown
NHTSA // RECALLSDoes the 2020 Infiniti Qx60 have any recalls?
The 2020 Infiniti QX60 carries one NHTSA recall campaign, targeting the rear axle spindle within the suspension system. The campaign was issued by Nissan North America and covers certain 2020 Nissan Murano and Infiniti QX60 vehicles alongside several 2021 models. No park-outside or do-not-drive directive is noted in the available data, but shoppers should verify remedy completion by VIN.
SUSPENSION:REAR:AXLE:SPINDLE21V402000
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Reported 2021-05-27
NHTSA // COMPLAINTSWhat do owners report about the 2020 Infiniti Qx60?
NHTSA has received 23 unverified owner complaints for this model year, with alleged issues spread across Unknown or Other categories (6 reports), Power Train (5), Electrical System (4), Forward Collision Avoidance (3), Visibility and Wiper systems (3), and Engine (3). These are unverified consumer allegations, not established defects.
23 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Infiniti Qx60?
Any shopper considering a used 2020 Infiniti QX60 should run the VIN through NHTSA's recall lookup tool to confirm the rear axle spindle recall has been remedied. An unresolved recall on a 6-year-old vehicle is a concrete safety question that a pre-purchase inspection alone may not surface.
- The 2020 model year Safety Index of 87/100 represents a 4-point gain over the 2019 Infiniti QX60 (83/100), the largest single-year improvement visible in the available index record for this nameplate.
- One active recall targets the rear suspension axle spindle on 2020 QX60 units, issued by Nissan North America. Used-market buyers must verify by VIN whether the remedy has been completed.
- NHTSA received 3 unverified complaints specifically alleging issues with the forward collision avoidance system on the 2020 model year, a notable flag given that forward collision warning is listed as standard equipment for this year.
- Lane departure warning is listed as optional rather than standard on the 2020 QX60, which limits the avoidance-tech sub-score and means individual vehicles may lack that feature depending on trim and options selected.
RANKINGSWhere the 2020 Infiniti Qx60 places
The 2020 Infiniti Qx60 qualifies for these MotorCaliber safety rankings:
FAQ2020 Infiniti Qx60 safety questions
Was the 2020 Infiniti Qx60 crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2020 Infiniti Qx60, and it earns a NHTSA Safety Index of 87 out of 100, placing it in the Strong band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2020 Infiniti Qx60 crash-test star ratings?
In NHTSA testing the 2020 Infiniti Qx60 earned 5 out of 5 stars for overall, 4 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 17.9%. Categories NHTSA did not test show as not rated.
How many recalls does the 2020 Infiniti Qx60 have?
According to NHTSA recall data, 1 vehicle recall is on file for the 2020 Infiniti Qx60. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Infiniti Qx60?
According to NHTSA's complaint database, 23 owner complaints are on file for the 2020 Infiniti Qx60. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Qx60 years
Rivals in SUV (2020)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2020 Infiniti Qx50 | 94/100 | 5 of 5 | 2 |
| 2020 Mazda CX-3 | 94/100 | 5 of 5 | 1 |
| 2020 Mazda CX-30 | 93/100 | 5 of 5 | 3 |
| 2020 Volvo Xc90 T5 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T6 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T8 | 93/100 | 5 of 5 | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14525), the recallsByVehicle and complaintsByVehicle records for the Infiniti Qx60 2020.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 32 of 107 in the SUV class for 2020.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.