NHTSA // CRASH-TESTED
2020 Infiniti Qx80
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Infiniti QX80 is a full-size, body-on-frame luxury SUV aimed at buyers who want premium appointments, three-row seating, and serious towing capability in a single package. It competes against heavy hitters like the Cadillac Escalade and Lincoln Navigator, positioning itself as a refined alternative with Japanese engineering sensibilities. Its target buyer prioritizes space, presence, and upscale comfort for family hauling or executive transport.
The 2020 Infiniti Qx80 earns an NHTSA Safety Index of 80 out of 100, a strong result driven by its federal crash-test stars and its recall record. It has 2 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the QX80 for its commanding road presence, spacious three-row interior, and smooth powertrain refinement. Most acknowledge it as a capable and luxurious family hauler. However, professional assessors commonly note that the QX80 trails some rivals in technology integration and that its safety-test performance does not quite match the prestige its price tag suggests.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14533
Index breakdown
NHTSA // RECALLSRecall record
EQUIPMENT:OTHER:LABELS26V455000
Risk: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle I
Reported 2026-07-15
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE21V373000
Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
Reported 2021-05-20
NHTSA // COMPLAINTSOwner complaints
6 owner complaints on file. These are unverified allegations reported to NHTSA.