NHTSA // CRASH-TESTED
2020 Infiniti Qx80 Safety Ratings
The 2020 Infiniti Qx80 scores 80 out of 100 on the NHTSA Safety Index (Strong), with a 4-star overall NHTSA crash rating, 2 recalls, and 6 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2020 Infiniti QX80 presents a mixed safety profile. While its overall NHTSA Safety Index of 81/100 positions it within the Strong band, close examination of the federal data reveals specific areas of concern. One recall has been issued for the model year. The vehicle earned a clean score for its crash-avoidance technology. However, the rollover and frontal crash test star ratings warrant particular attention.
The 2020 Infiniti QX80 received a 4-out-of-5-star overall NHTSA crash-test rating and a NHTSA Safety Index of 81 out of 100, sourced from NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 107 SUVs from 2020 that NHTSA has crash-tested, the 2020 Infiniti Qx80 ranks 69 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 80 / 100 (Strong) |
|---|---|
| Overall crash rating | 4 of 5 stars |
| Frontal / Side / Rollover | 3 / 5 / 3 stars |
| Rollover risk | 21.9% |
| Recalls on file | 2 |
| Owner complaints | 6 (unverified allegations) |
| Class rank | 69 of 107 SUVs tested for 2020 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Infiniti Qx80?
The 2020 Infiniti QX80 presents a mixed safety profile, with its single recall representing a highlight in an otherwise complex set of results. The model year achieved a near-perfect defect record score of 19 out of 20, a direct result of only one recall campaign. This contributes to a NHTSA Safety Index of 81 out of 100, a modest one-point increase from the 2019 model's 80, placing it in the Strong band. Crash protection results show areas of both strength and concern. A 5-star side-impact rating is a notable achievement for a large body-on-frame SUV. However, this is tempered by 3-star ratings in both frontal impact and rollover tests. The 22 percent rollover risk is a significant figure for a vehicle of this type, even if the No Tip dynamic result offers some reassurance. The crash-protection sub-score ultimately stands at 52 out of 70. In contrast, the QX80’s avoidance technology sub-score is a perfect 10 out of 10, reflecting standard equipment that includes forward collision warning, lane departure warning, and electronic stability control. The sole recall, concerning the fuel pump control module shared with the Nissan Armada, is the primary defect a buyer should address.
NCAP // CRASH TESTHow did the 2020 Infiniti Qx80 perform in crash tests?
The 2020 Infiniti QX80 received a 4 out of 5 star overall safety rating from NHTSA. Its side-impact protection is particularly strong, earning a full 5 stars. However, performance in frontal crash tests and rollover resistance was less robust, with both categories rated at 3 out of 5 stars. The QX80 carries a 22 percent rollover risk, though it did achieve a No Tip result in dynamic tip testing.
Source: NHTSA NCAP, VehicleId 14533
Index breakdown
NHTSA // RECALLSDoes the 2020 Infiniti Qx80 have any recalls?
The 2020 Infiniti QX80 carries one federal recall campaign. It targets the fuel pump control and drive module on vehicles equipped with the V8 engine, issued jointly with the 2020-2021 Nissan Armada. No park-outside or do-not-drive directive appears in the data for this vehicle, but shoppers should verify remedy completion by VIN before purchase.
EQUIPMENT:OTHER:LABELS26V455000
Risk: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4
Reported 2026-07-15
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE21V373000
Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
Reported 2021-05-20
NHTSA // COMPLAINTSWhat do owners report about the 2020 Infiniti Qx80?
Six owner complaints have been reported to NHTSA for the 2020 Infiniti QX80. The most frequently alleged problem areas are Forward Collision Avoidance and an Unknown or Other category, each with two reports. All are unverified consumer allegations and have not been independently confirmed.
6 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Infiniti Qx80?
Any shopper considering a used 2020 Infiniti QX80 should run the VIN through the NHTSA recall database to confirm whether the fuel pump control module recall has been remedied. An unresolved recall on a 6-year-old vehicle is a concrete safety item, not a negotiating point.
- The 2020 QX80 gained one Safety Index point over the 2019 model year, moving from 80 to 81, driven largely by a near-perfect defect record sub-score of 19 out of 20.
- The sole recall this model year targets the V8 fuel pump control and drive module, a campaign shared with the 2020-2021 Nissan Armada, and remedy completion should be verified by VIN.
- Side-impact protection scored 5 out of 5 stars, but both frontal and rollover categories returned 3 out of 5, and the 22 percent rollover risk figure is the single most important crash-test number for buyers to weigh.
- All three crash-avoidance technologies tracked by NHTSA, forward collision warning, lane departure warning, and electronic stability control, were standard equipment on this model year, earning a full 10 out of 10 avoidance tech sub-score.
RANKINGSWhere the 2020 Infiniti Qx80 places
The 2020 Infiniti Qx80 qualifies for these MotorCaliber safety rankings:
FAQ2020 Infiniti Qx80 safety questions
Was the 2020 Infiniti Qx80 crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2020 Infiniti Qx80, and it earns a NHTSA Safety Index of 80 out of 100, placing it in the Strong band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2020 Infiniti Qx80 crash-test star ratings?
In NHTSA testing the 2020 Infiniti Qx80 earned 4 out of 5 stars for overall, 3 out of 5 stars for frontal, 5 out of 5 stars for side, and 3 out of 5 stars for rollover. Its measured rollover risk is 21.9%. Categories NHTSA did not test show as not rated.
How many recalls does the 2020 Infiniti Qx80 have?
According to NHTSA recall data, 2 vehicle recalls are on file for the 2020 Infiniti Qx80. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2020 Infiniti Qx80?
According to NHTSA's complaint database, 6 owner complaints are on file for the 2020 Infiniti Qx80. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Qx80 years
Rivals in SUV (2020)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2020 Infiniti Qx50 | 94/100 | 5 of 5 | 2 |
| 2020 Mazda CX-3 | 94/100 | 5 of 5 | 1 |
| 2020 Mazda CX-30 | 93/100 | 5 of 5 | 3 |
| 2020 Volvo Xc90 T5 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T6 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T8 | 93/100 | 5 of 5 | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14533), the recallsByVehicle and complaintsByVehicle records for the Infiniti Qx80 2020.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 69 of 107 in the SUV class for 2020.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.