MotorCaliberNHTSA Safety Index

NHTSA // CRASH-TESTED

2020 Infiniti Qx80

Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.

1Recalls
6Complaints
0Investigations
ABOUT THE INFINITI QX80

The Infiniti QX80 is a full-size, body-on-frame luxury SUV aimed at buyers who want premium appointments, three-row seating, and serious towing capability in a single package. It competes against heavy hitters like the Cadillac Escalade and Lincoln Navigator, positioning itself as a refined alternative with Japanese engineering sensibilities. Its target buyer prioritizes space, presence, and upscale comfort for family hauling or executive transport.

VERDICT

The 2020 Infiniti Qx80 earns an NHTSA Safety Index of 81 out of 100, an strong result driven by its federal crash-test stars and its recall record. It has 1 recall on record, reflected in the score.

WHO IT IS FOR
  • new and teen drivers who want standard crash-avoidance tech
  • urban drivers exposed to side-impact risk
WHAT REVIEWERS SAY

Reviewers generally praise the QX80 for its commanding road presence, spacious three-row interior, and smooth powertrain refinement. Most acknowledge it as a capable and luxurious family hauler. However, professional assessors commonly note that the QX80 trails some rivals in technology integration and that its safety-test performance does not quite match the prestige its price tag suggests.

NCAP // CRASH TESTCrash-test breakdown

Overall
Frontal
Side
Rollover
Rollover risk 21.9%

Source: NHTSA NCAP, VehicleId 14533

Index breakdown

Crash protection52/70
Avoidance tech10/10
Defect record19/20
Forward collision warning: StandardLane departure warning: StandardStability control: Standard

NHTSA // RECALLSRecall record

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE21V373000

Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Reported 2021-05-20

NHTSA // COMPLAINTSOwner complaints

6 owner complaints on file. These are unverified allegations reported to NHTSA.

0reported crash
0reported fire
0reported injuries
0reported deaths
Most-reported systemsUnknown Or Other 2Forward Collision Avoidance 2Service Brakes 1Visibility/Wiper 1Back Over Prevention 1Fuel System 1

Other Qx80 years

Rivals in SUV (2020)

Last verified 2026-07-03. Sources: NHTSA SafetyRatings (VehicleId 14533), recallsByVehicle, complaintsByVehicle for Infiniti Qx80 2020. Class rank 67 of 107 in SUV 2020. Methodology · Disclosure