MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2021 Jeep Grand Cherokee L

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

3Recalls
71Complaints
0Investigations
ABOUT THE JEEP GRAND CHEROKEE L

The Jeep Grand Cherokee L is a three-row midsize SUV aimed squarely at families who want genuine off-road credibility alongside everyday practicality. Introduced for 2021 as a stretched companion to the two-row Grand Cherokee, it competes in one of the most crowded segments in America. Its buyers typically want space, capability, and the Jeep nameplate, but safety deserves a close look before signing.

VERDICT

The 2021 Jeep Grand Cherokee L has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 3 recalls and 71 owner complaints on file, giving it a light recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally praise the Grand Cherokee L for its upscale interior presentation, composed on-road manners, and the added practicality of the third row. Most note that the driving experience feels more refined than the rugged Jeep image might suggest. Criticisms tend to center on the complexity of its infotainment system and third-row access, rather than any fundamental concerns about the vehicle's structure or road behavior.

NHTSA // RECALLSRecall record

SUSPENSION:REAR:SPRINGS:COIL SPRINGS26V051000

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Ve

Reported 2026-01-29

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT25V083000

Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

Reported 2025-02-13

AIR BAGS:SIDE/WINDOW24V897000

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Reported 2024-11-27

NHTSA // COMPLAINTSOwner complaints

71 owner complaints on file. These are unverified allegations reported to NHTSA.

3reported crash
1reported fire
1reported injuries
0reported deaths
Most-reported systemsElectrical System 25Forward Collision Avoidance 17Steering 13Unknown Or Other 12Power Train 12Engine 8

Other Grand Cherokee L years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Jeep Grand Cherokee L 2021. Methodology · Disclosure