NHTSA // CRASH-TESTED
2023 Jeep Grand Cherokee L
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Jeep Grand Cherokee L is a three-row midsize SUV aimed squarely at families who want genuine off-road credibility alongside everyday practicality. Introduced for 2021 as a stretched companion to the two-row Grand Cherokee, it competes in one of the most crowded segments in America. Its buyers typically want space, capability, and the Jeep nameplate, but safety deserves a close look before signing.
The 2023 Jeep Grand Cherokee L earns an NHTSA Safety Index of 88 out of 100, an strong result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 5 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the Grand Cherokee L for its upscale interior presentation, composed on-road manners, and the added practicality of the third row. Most note that the driving experience feels more refined than the rugged Jeep image might suggest. Criticisms tend to center on the complexity of its infotainment system and third-row access, rather than any fundamental concerns about the vehicle's structure or road behavior.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 17249
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE26V328000
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Reported 2026-05-21
SUSPENSION:REAR:SPRINGS:COIL SPRINGS26V051000
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Ve
Reported 2026-01-29
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT25V472000
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Reported 2025-07-17
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR25V430000
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Reported 2025-06-26
AIR BAGS:SIDE/WINDOW24V897000
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Reported 2024-11-27
NHTSA // COMPLAINTSOwner complaints
66 owner complaints on file. These are unverified allegations reported to NHTSA.