NHTSA // CRASH-TESTED
2024 Kia Sorento Safety Ratings
The 2024 Kia Sorento scores 85 out of 100 on the NHTSA Safety Index (Strong), with a 5-star overall NHTSA crash rating, 2 recalls, and 36 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2024 Kia Sorento Hybrid SUV AWD, while scoring 85 out of 100 on the NHTSA Safety Index, presents a mixed safety profile. Its "Strong" band placement is supported by robust crash-test performance. However, two recalls issued for the model, alongside 36 unverified owner complaints, indicate specific areas of concern that prospective buyers should note.
The 2024 Kia Sorento Hybrid SUV AWD received a 5-out-of-5 overall star rating and a NHTSA Safety Index of 85/100 based on NHTSA crash-test and recall data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 144 SUVs from 2024 that NHTSA has crash-tested, the 2024 Kia Sorento ranks 83 for overall NHTSA Safety Index.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 85 / 100 (Strong) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 4 / 5 / 4 stars |
| Rollover risk | 15.9% |
| Recalls on file | 2 |
| Owner complaints | 36 (unverified allegations) |
| Class rank | 83 of 144 SUVs tested for 2024 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Kia Sorento?
The 2024 model year achieves an 85/100 on the NHTSA Safety Index, a one-point gain over the 2023 model's 84/100, placing both within the Strong band. This incremental improvement is consistent with its overall performance. Crash protection accounts for 61 of a possible 70 points. Avoidance technology earns a perfect 10 out of 10, reflecting standard fitment of forward collision warning, lane departure warning, and electronic stability control. The defect record contributes 14 out of 20 points, the sole segment with significant room for improvement. This score corresponds directly to two active recall campaigns. The power steering wiring harness recall presents a more operationally significant concern, as incorrect routing could affect steering response. The body control module software recall extends into 2025 models, covering a broader production window. Thirty-six unverified owner complaints have been registered; the Electrical System leads with 10 alleged reports, aligning thematically with the identified recall categories. These will require close monitoring as the complaint record for this recently introduced vehicle develops.
NCAP // CRASH TESTHow did the 2024 Kia Sorento perform in crash tests?
The 2024 Kia Sorento Hybrid AWD received an overall 5 out of 5 stars from NHTSA. Its side protection tests achieved the maximum 5-star rating. Frontal crash and rollover resistance each scored 4 out of 5 stars. The measured rollover risk stood at 16 percent, with a dynamic tip test showing no tip.
Source: NHTSA NCAP, VehicleId 19268
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2024 Kia Sorento have any recalls?
Two recall campaigns cover this model year. The first, issued in April 2024, targets the motor driven power steering wiring harness, which may be incorrectly routed and could affect steering. The second, issued in January 2025, involves a body control module software error shared with 2024-2025 Sorento variants. Neither campaign carried a park-outside or do-not-drive directive in the data provided, but both should be verified as remedied by VIN.
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE25V006000
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Reported 2025-01-13
ELECTRICAL SYSTEM:WIRING24V287000
Risk: A loss of power steering assist increases the risk of a crash.
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Reported 2024-04-23
NHTSA // COMPLAINTSWhat do owners report about the 2024 Kia Sorento?
NHTSA has received 36 unverified owner allegations for this model year, including reported claims of 4 crashes and 4 injuries. The most frequently alleged problem areas are the Electrical System with 10 reports, followed by Structure and Unknown Or Other at 6 each, Service Brakes at 5, and Engine at 4. All figures are unverified consumer allegations, not established facts.
36 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Kia Sorento?
Shoppers considering this 2-year-old vehicle should run the VIN through NHTSA's recall lookup tool before purchase. Both the power steering wiring harness and body control module software campaigns must be confirmed as completed by a Kia dealer. Unresolved recalls transfer with ownership and remain the buyer's responsibility to address.
- The 2024 model year carries two specific recall campaigns: one for a potentially misrouted motor driven power steering wiring harness and one for a body control module software error, both of which require VIN-level verification of remedy completion.
- NHTSA's crash-test results for this exact year show a maximum 5-star side-impact rating alongside 4-star scores for frontal and rollover protection, with a measured rollover risk of 16 percent and a no-tip dynamic result.
- The Safety Index rose one point year over year from 84 to 85, with the defect record sub-score of 14 out of 20 being the primary factor preventing a higher overall score given the two active recalls.
- Thirty-six unverified consumer complaints logged with NHTSA for this model year include alleged reports of 4 crashes and 4 injuries, with the Electrical System and Service Brakes among the top reported concern areas, warranting attention during any pre-purchase inspection.
RANKINGSWhere the 2024 Kia Sorento places
The 2024 Kia Sorento qualifies for these MotorCaliber safety rankings:
FAQ2024 Kia Sorento safety questions
Was the 2024 Kia Sorento crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2024 Kia Sorento, and it earns a NHTSA Safety Index of 85 out of 100, placing it in the Strong band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2024 Kia Sorento crash-test star ratings?
In NHTSA testing the 2024 Kia Sorento earned 5 out of 5 stars for overall, 4 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 15.9%. Categories NHTSA did not test show as not rated.
How many recalls does the 2024 Kia Sorento have?
According to NHTSA recall data, 2 vehicle recalls are on file for the 2024 Kia Sorento. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Kia Sorento?
According to NHTSA's complaint database, 36 owner complaints are on file for the 2024 Kia Sorento. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Sorento years
Rivals in SUV (2024)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2024 Lexus Rz 300e | 100/100 | not rated | 0 |
| 2024 Tesla Model Y Rwd | 100/100 | 5 of 5 | 0 |
| 2024 Subaru Forester Wilderness | 98/100 | not rated | 0 |
| 2024 Lexus Rz 450e | 96/100 | 5 of 5 | 0 |
| 2024 Buick Encore GX | 95/100 | 5 of 5 | 2 |
| 2024 Nissan Murano | 95/100 | 5 of 5 | 1 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 19268), the recallsByVehicle and complaintsByVehicle records for the Kia Sorento 2024.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 83 of 144 in the SUV class for 2024.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.