NHTSA // CRASH-TESTED
2020 Kia Soul
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Kia Soul is a subcompact SUV with a distinctive boxy silhouette that has carved out a loyal following since its debut. Aimed at urban drivers and younger buyers who want personality alongside practicality, the Soul sits in a competitive segment that includes the Nissan Kicks and Hyundai Venue. MotorCaliber covers the 2019 through 2025 model years, and the safety picture across that span deserves a careful, honest look.
The 2020 Kia Soul earns an NHTSA Safety Index of 80 out of 100, an strong result driven by its federal crash-test stars and its recall record. It has 1 recall on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally praise the Kia Soul for its upright, space-efficient cabin, strong value positioning, and distinctive styling that sets it apart in the subcompact segment. Most find it an engaging and practical urban runabout. Handling and ride quality receive broadly positive marks, though some reviewers note that the driving experience feels more comfort-focused than sporty.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14121
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
ENGINE21V259000
Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
Reported 2021-04-13
NHTSA // COMPLAINTSOwner complaints
354 owner complaints on file. These are unverified allegations reported to NHTSA.