NHTSA // CRASH-TESTED
2020 Lincoln Nautilus
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Lincoln Nautilus is a two-row luxury midsize SUV that competes in one of the most crowded and demanding segments in the American market. Aimed squarely at buyers who want premium refinement without stepping up to a full-size footprint, the Nautilus has served as Lincoln's core volume entry since its 2019 debut, offering a quieter, more polished alternative to its mainstream Ford Edge sibling.
The 2020 Lincoln Nautilus earns an NHTSA Safety Index of 90 out of 100, an exceptional result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 5 recalls on record, reflected in the score.
- new and teen drivers who want standard crash-avoidance tech
- urban drivers exposed to side-impact risk
Reviewers generally praise the Nautilus for its hushed, upscale cabin and smooth ride quality, positioning it as one of the more genuinely luxurious options in the mainstream premium SUV segment. Most find it a comfortable and well-appointed daily driver, though some note that its driving dynamics and technology features feel more conservative compared to European rivals at similar price points.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14927
Index breakdown
NHTSA // RECALLSRecall record
BACK OVER PREVENTION:SOFTWARE25V442000
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Reported 2025-06-27
POWER TRAIN:DRIVELINE:DRIVESHAFT21V011000
Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Reported 2021-01-15
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V575000
Risk: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Reported 2020-09-23
POWER TRAIN:AUTOMATIC TRANSMISSION20V550000
Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Reported 2020-09-10
SEATS:FRONT ASSEMBLY:POWER ADJUST20V414000
Risk: An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
Remedy: Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.
Reported 2020-07-17
NHTSA // COMPLAINTSOwner complaints
28 owner complaints on file. These are unverified allegations reported to NHTSA.