NHTSA // SAFETY RECORD
2020 Mercedes-Benz Cla-Class
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Mercedes-Benz CLA-Class is a compact luxury sedan that slots into the entry-level tier of the Mercedes lineup, aimed at style-conscious buyers who want a prestigious badge and a sleek, coupe-inspired silhouette without stepping up to the larger C-Class. Typically attracting younger professionals and first-time luxury buyers, the CLA competes in a crowded segment where brand cachet and design carry significant weight.
The 2020 Mercedes-Benz Cla-Class has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 0 recalls and 23 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally praise the CLA-Class for its striking exterior design, upscale interior materials, and the premium feel it delivers at an accessible price point within the Mercedes family. Driving dynamics are typically described as composed and engaging for the segment. Some reviewers note that rear-seat space and cargo room feel constrained by the swooping roofline, and value comparisons to non-luxury rivals sometimes draw scrutiny.
NHTSA // RECALLSRecall record
NHTSA // COMPLAINTSOwner complaints
23 owner complaints on file. These are unverified allegations reported to NHTSA.