MotorCaliberNHTSA Safety Index

NHTSA // SAFETY RECORD

2021 Mercedes-Benz Cla-Class

Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.

0Recalls
5Complaints
0Investigations
ABOUT THE MERCEDES-BENZ CLA-CLASS

The Mercedes-Benz CLA-Class is a compact luxury sedan that slots into the entry-level tier of the Mercedes lineup, aimed at style-conscious buyers who want a prestigious badge and a sleek, coupe-inspired silhouette without stepping up to the larger C-Class. Typically attracting younger professionals and first-time luxury buyers, the CLA competes in a crowded segment where brand cachet and design carry significant weight.

VERDICT

The 2021 Mercedes-Benz Cla-Class has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 0 recalls and 5 owner complaints on file, giving it a light recall and complaint burden.

WHO IT IS FOR
  • shoppers who want the full federal safety picture in one place
WHAT REVIEWERS SAY

Reviewers generally praise the CLA-Class for its striking exterior design, upscale interior materials, and the premium feel it delivers at an accessible price point within the Mercedes family. Driving dynamics are typically described as composed and engaging for the segment. Some reviewers note that rear-seat space and cargo room feel constrained by the swooping roofline, and value comparisons to non-luxury rivals sometimes draw scrutiny.

NHTSA // RECALLSRecall record

No vehicle recalls are on file for the 2021 Mercedes-Benz Cla-Class at NHTSA as of 2026-07-02. Equipment recalls, if any, are excluded from the safety score.

NHTSA // COMPLAINTSOwner complaints

5 owner complaints on file. These are unverified allegations reported to NHTSA.

1reported crash
0reported fire
1reported injuries
0reported deaths
Most-reported systemsVehicle Speed Control 2Exterior Lighting 1Unknown Or Other 1Power Train 1Engine 1Fuel/Propulsion System 1

Other Cla-Class years

Last verified 2026-07-02. Sources: NHTSA SafetyRatings, recallsByVehicle, complaintsByVehicle for Mercedes-Benz Cla-Class 2021. Methodology · Disclosure