MotorCaliberNHTSA Safety Index

MODEL

Mercedes-Benz Esprinter Safety

NHTSA safety across every Mercedes-Benz Esprinter model year we cover.

Across the 2 model years of the Mercedes-Benz Esprinter we cover (2024 to 2025), no year has an NHTSA crash-test score on record. 3 recalls have been issued across those years.

THE MOTORCALIBER REVIEW
MotorCaliber editorial ◆ Reviewed against NHTSA data ◆ 2026-10-01

The Mercedes-Benz eSprinter has not been evaluated by NHTSA for crashworthiness. No overall safety rating, frontal crash, side crash, or rollover resistance figures are available for this model year. This absence of data means a federal star rating cannot be assigned. Owners have submitted complaints to NHTSA regarding the eSprinter, and recalls have been issued. Based on this limited information, the Safety Index is out of.

For the 2024-2025 model years, the Mercedes-Benz eSprinter lacks formal crash-test data from NHTSA, leaving no star ratings or a computed Safety Index score for structural integrity assessment. This omission, while common for commercial vans with lower sales volumes, means objective impact data is unavailable to fleet buyers and small-business owners. The eSprinter carries three recalls across its 2024-2025 model years. This recall count for a new electric commercial van warrants attention; prospective owners should confirm all open recalls have been addressed on any unit under consideration. Owner complaint volume is minimal, with only two total complaints filed and zero reported crashes, fires, injuries, or deaths. This low complaint count may reflect limited sales volume more than inherent safety performance and should not be interpreted as a clean bill of health. Fleet managers should prioritize staying current on NHTSA recall notices and verifying remedy completion before vehicle deployment.

WHAT REVIEWERS SAYReviewers generally praise the eSprinter for its practical cargo flexibility and the refinement expected from the Mercedes-Benz commercial lineup, noting that the cabin offers a more polished environment than most competing work vans. Driving dynamics are described as composed for a vehicle of its size, and the electric powertrain is seen as a logical fit for structured urban delivery routes.

WHAT TO KNOW
  • The 2024-2025 eSprinter has not been crash-tested by NHTSA, so there are no star ratings or structural safety scores available for this model in the years we cover.
  • Three recalls have been issued across the 2024-2025 model years. Buyers and fleet managers should check the NHTSA recall database by VIN to confirm all open recalls have been remedied on any specific unit.
  • Owner complaint volume is very low at two total complaints with zero reported crashes, fires, injuries, or deaths, but the eSprinter's limited sales footprint likely contributes to that small sample size, so the figure should not be read as a definitive safety endorsement.
  • As an electric commercial van, the eSprinter introduces high-voltage battery system considerations that are distinct from traditional Sprinter variants. Operators should ensure service facilities are equipped and certified for EV-specific safety procedures.

Most-recalled year on record: 2024 Mercedes-Benz Esprinter with 2 recalls.

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