NHTSA // SAFETY RECORD
2024 Mercedes-Benz Esprinter
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Mercedes-Benz eSprinter is a fully electric full-size cargo van aimed at last-mile delivery fleets, small businesses, and commercial operators ready to make the switch to zero-emission hauling. It occupies a specialized corner of the commercial van segment, blending the established Sprinter nameplate's reputation for cargo versatility with a battery-electric drivetrain designed for urban and regional routes.
The 2024 Mercedes-Benz Esprinter has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 2 recalls and 2 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally praise the eSprinter for its practical cargo flexibility and the refinement expected from the Mercedes-Benz commercial lineup, noting that the cabin offers a more polished environment than most competing work vans. Driving dynamics are described as composed for a vehicle of its size, and the electric powertrain is seen as a logical fit for structured urban delivery routes.
NHTSA // RECALLSRecall record
PARKING BRAKE:DRIVELINE25V090000
Risk: A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.
Reported 2025-02-14
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE24V316000
Risk: Extended stopping distance can increase the risk of a crash.
Remedy: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
Reported 2024-05-06
NHTSA // COMPLAINTSOwner complaints
2 owner complaints on file. These are unverified allegations reported to NHTSA.