NHTSA // SAFETY RECORD
2024 Mercedes-Benz Esprinter Safety Record
The 2024 Mercedes-Benz Esprinter has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 2 recalls and 2 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2024 Mercedes-Benz eSprinter has not undergone crash testing by NHTSA, meaning no federal star ratings or Safety Index score are available for this model year. Its federal safety record is thus limited to two recall campaigns and two unverified owner complaints. The recalls address a rear axle weld defect and an electronic stability control software error. Without federal crash-test data, consumers lack direct evidence from NHTSA regarding the vehicle's crashworthiness.
The 2024 Mercedes-Benz eSprinter has not been crash-tested by NHTSA, carries two federal recall campaigns, and falls in the Light recall and complaint burden band according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 2 |
| Owner complaints | 2 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Mercedes-Benz Esprinter?
A rear axle helical gear weld defect in the 2024 Mercedes-Benz eSprinter touches a core structural and driveline component, prompting one of two federal recalls for the model year. The second recall addresses an ESC software error, impacting a system critical for maintaining vehicle control. Both campaigns were issued by Daimler Vans USA. The eSprinter’s recall and complaint volume is low, placing it in the Light burden band for this model year. Two owner complaints have been filed, touching on powertrain, electrical, and structural categories. No crash-test data for the eSprinter or its sibling years is available from NHTSA, leaving its crashworthiness unassessed in the federal record.
NHTSA // RECALLSDoes the 2024 Mercedes-Benz Esprinter have any recalls?
The 2024 eSprinter carries two federal recall campaigns. The first targets a parking brake and driveline concern: welds on the helical gear within the rear axle were found defective, a condition that could affect vehicle control. The second addresses an electronic stability control software error in the ESC control module. NHTSA has not issued a park-outside or do-not-drive advisory in the data provided, but owners should verify current remedy status by VIN at nhtsa.gov.
PARKING BRAKE:DRIVELINE25V090000
Risk: A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
Remedy: Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.
Reported 2025-02-14
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE24V316000
Risk: Extended stopping distance can increase the risk of a crash.
Remedy: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
Reported 2024-05-06
NHTSA // COMPLAINTSWhat do owners report about the 2024 Mercedes-Benz Esprinter?
Two owner complaints have been reported to NHTSA for the 2024 eSprinter, covering the Power Train, Electrical System, and Structure components. No crashes, fires, injuries, or deaths are alleged in these reports. All complaints are unverified consumer allegations submitted to NHTSA and have not been independently confirmed.
2 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Mercedes-Benz Esprinter?
Two recall campaigns have been initiated for the 2024 eSprinter. Prospective owners should verify the status of these open recalls for any specific unit via the free VIN lookup tool at nhtsa.gov prior to purchase.
- The 2024 eSprinter has not been crash-tested by NHTSA, meaning no Safety Index or star ratings exist for this model year; the absence of a test result is not a safety judgment in either direction.
- Two recall campaigns are on record for this model year: one involving defective welds on the rear axle helical gear affecting the parking brake and driveline, and one involving an ESC control module software error that affects the electronic stability control system.
- Only two owner complaints have been reported to NHTSA for this model year, covering Power Train, Electrical System, and Structure; these are unverified allegations with no crashes, fires, injuries, or deaths reported among them.
- Owners and prospective buyers should verify the remedy status of both recalls against their specific VIN using the official NHTSA lookup tool at nhtsa.gov, as recall completion varies by individual vehicle.
FAQ2024 Mercedes-Benz Esprinter safety questions
Was the 2024 Mercedes-Benz Esprinter crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 2 recalls and 2 owner complaints on file.
How many recalls does the 2024 Mercedes-Benz Esprinter have?
According to NHTSA recall data, 2 vehicle recalls are on file for the 2024 Mercedes-Benz Esprinter. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Mercedes-Benz Esprinter?
According to NHTSA's complaint database, 2 owner complaints are on file for the 2024 Mercedes-Benz Esprinter. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Esprinter years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Esprinter 2024.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.