NHTSA // SAFETY RECORD
2024 Mercedes-Benz Sprinter 4500
Recall and complaint safety record from NHTSA. This configuration has not been crash-tested.
CRASH
DATANot crash-tested
The Mercedes-Benz Sprinter 4500 is a heavy-duty commercial van aimed squarely at fleet operators, tradespeople, and specialty upfitters who need serious payload capacity in a purpose-built package. Sitting above the more common Sprinter 2500 and 3500 variants, the 4500 targets buyers who prioritize work capability over everyday commuting, making it a niche but important player in the full-size commercial van segment.
The 2024 Mercedes-Benz Sprinter 4500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its safety record here is built from 2 recalls and 0 owner complaints on file, giving it a light recall and complaint burden.
- shoppers who want the full federal safety picture in one place
Reviewers generally regard the Sprinter 4500 as a highly capable heavy-duty commercial van with a well-engineered platform and a refined, car-like driving experience for its class. Most praise its interior ergonomics and upfitting flexibility, though some note that its complexity and European-derived systems can make servicing more involved than domestic competitors.
NHTSA // RECALLSRecall record
PARKING BRAKE25V135000
Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Reported 2025-02-28
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE24V517000
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Reported 2024-07-09
NHTSA // COMPLAINTSOwner complaints
0 owner complaints on file. These are unverified allegations reported to NHTSA.