NHTSA // SAFETY RECORD
2024 Mercedes-Benz Sprinter 4500 Safety Record
The 2024 Mercedes-Benz Sprinter 4500 has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 2 recalls and 0 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2024 Mercedes-Benz Sprinter 4500 carries no federal safety ratings. NHTSA has not subjected this model to its battery of crash tests, yielding no computed Safety Index or star ratings to assess. The federal record does show a light recall and complaint burden: two recall campaigns issued by Daimler Vans USA, and zero owner complaints reported to NHTSA. The absence of crash-test data means no conclusion regarding safety can be drawn from test scores.
The 2024 Mercedes-Benz Sprinter 4500 was not crash-tested by NHTSA and carries a Light recall and complaint burden band, with two recall campaigns on record, according to NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 2 |
| Owner complaints | 0 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2024 Mercedes-Benz Sprinter 4500?
The 2024 Sprinter 4500 sits in the Light burden band, meaning its combined recall and complaint volume is low relative to the broader vehicle population tracked by NHTSA. The two recalls are structural in nature: one concerns the integrity of parking brake cable bracket welds, and the other involves rear leaf spring U-bolt quality across the 2023-2024 Sprinter range. Both were issued by Daimler Vans USA and represent the entirety of the federal action record for this model year. The zero-complaint figure means no owner has filed an unverified allegation with NHTSA, though low complaint counts on newer vehicles can reflect limited time in service rather than an absence of issues. No tested sibling years appear in the NHTSA data we cover, so there is no adjacent crash-test record to reference for structural context.
NHTSA // RECALLSDoes the 2024 Mercedes-Benz Sprinter 4500 have any recalls?
Two recalls cover this model year. The first targets the parking brake cable bracket, where welds may fail, potentially reducing parking brake effectiveness. The second, a broader campaign spanning 2023-2024 Sprinters, addresses rear leaf spring U-bolts that may have a defect affecting the rear axle attachment. Neither recall carries a published park-outside or do-not-drive advisory in the data provided, but owners should verify current remedy status at nhtsa.gov.
PARKING BRAKE25V135000
Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Reported 2025-02-28
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE24V517000
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Reported 2024-07-09
NHTSA // COMPLAINTSWhat do owners report about the 2024 Mercedes-Benz Sprinter 4500?
NHTSA has received zero owner complaints for the 2024 Mercedes-Benz Sprinter 4500. There are no reported incidents, no unverified allegations of crashes, fires, injuries, or deaths, and no top complaint components to identify from the federal record.
0 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2024 Mercedes-Benz Sprinter 4500?
No crash-test results have been published for the 2024 Sprinter 4500. This model has not received an overall star rating, and individual ratings for frontal, side, or rollover performance also remain unpublished. Two recalls have been issued, concerning the parking brake bracket and the leaf spring. Owners have filed complaints, none involving injury or death. The Safety Index for this model year is .
- NHTSA has not crash-tested the 2024 Sprinter 4500, meaning no federal star ratings or Safety Index score exists for this specific model year.
- Two recall campaigns are on record for this model year: one for potentially failed parking brake cable bracket welds and one for rear leaf spring U-bolt concerns shared with 2023 Sprinter models.
- Zero owner complaints have been filed with NHTSA for this model year, though the vehicle has had limited time in service and the complaint record may not yet be representative.
- Owners and buyers should use the VIN-specific lookup at nhtsa.gov to verify whether the two open recalls have been completed on any individual 2024 Sprinter 4500 unit.
FAQ2024 Mercedes-Benz Sprinter 4500 safety questions
Was the 2024 Mercedes-Benz Sprinter 4500 crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 2 recalls and 0 owner complaints on file.
How many recalls does the 2024 Mercedes-Benz Sprinter 4500 have?
According to NHTSA recall data, 2 vehicle recalls are on file for the 2024 Mercedes-Benz Sprinter 4500. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2024 Mercedes-Benz Sprinter 4500?
According to NHTSA's complaint database, 0 owner complaints are on file for the 2024 Mercedes-Benz Sprinter 4500. These are unverified allegations submitted by owners, not confirmed defects.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mercedes-Benz Sprinter 4500 2024.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.