NHTSA // SAFETY RECORD
2019 Mitsubishi Eclipse Cross Safety Record
The 2019 Mitsubishi Eclipse Cross has not been crash-tested by NHTSA, so it carries no Safety Index. Its federal safety record shows 1 recall and 13 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
CRASH
DATANot crash-tested
The 2019 Mitsubishi Eclipse Cross has not undergone federal crash testing, leaving it without a Safety Index score or star ratings of any kind. Its safety profile is therefore incomplete by NHTSA's primary metrics. The federal record does, however, indicate a Light recall and complaint burden for this model year. This includes one recall campaign addressing electrical system software and 13 unverified owner complaints, distributed across various components. While the Light burden band reflects the observed volume of federal safety activity, it is not a substitute for comprehensive crash-test data, and the absence of such testing offers no indication of crash performance.
The 2019 Mitsubishi Eclipse Cross was not crash-tested by NHTSA, carries one federal recall campaign involving the electrical system software, and falls in the Light recall and complaint burden band according to NHTSA data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
- shoppers who want the full federal safety picture in one place
| NHTSA crash test | Not crash-tested |
|---|---|
| Recall and complaint burden | Light |
| Recalls on file | 1 |
| Owner complaints | 13 (unverified allegations) |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2019 Mitsubishi Eclipse Cross?
The 2019 Mitsubishi Eclipse Cross has not been crash-tested by NHTSA. This absence of a federal crash rating means that its Safety Index score cannot be computed. However, its federal safety activity is comparatively limited, placing it in the Light recall and complaint burden band. A single recall has been issued for the 2019 Eclipse Cross. This recall addresses a software issue within the electrical system, part of a broader campaign spanning multiple model years and vehicles, rather than a defect specific to the 2019 model. Owner complaints remain low for a vehicle of this age, with 13 unverified reports filed. These complaints concern various safety-critical systems, including Air Bags and Service Brakes. No fatalities are recorded in the complaint data, and the 3 alleged injuries are linked to 3 reported crashes. While crash-test data for the 2019 model year is unavailable, later models from 2023 to 2026 have earned Safety Index scores between 83 and 89. These scores, however, apply only to those tested model years and are not indicative of the 2019 Eclipse Cross's potential performance.
NHTSA // RECALLSDoes the 2019 Mitsubishi Eclipse Cross have any recalls?
The 2019 Mitsubishi Eclipse Cross is covered by one recall campaign targeting the electrical system software. The campaign was issued jointly for certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018 and 2019 Eclipse Cross, and additional vehicles. No park-outside or do-not-drive directive is noted in the data provided for this campaign, but owners should verify current remedy status through the NHTSA VIN lookup at nhtsa.gov, as repair availability can change.
ELECTRICAL SYSTEM:SOFTWARE18V620000
Risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Reported 2018-09-14
NHTSA // COMPLAINTSWhat do owners report about the 2019 Mitsubishi Eclipse Cross?
NHTSA has recorded 13 owner complaints for the 2019 Eclipse Cross. These are unverified consumer allegations, not established facts. The most frequently alleged problem areas are the Electrical System and Air Bags, each drawing 4 reported complaints, followed by the Power Train, Steering, and Service Brakes, each with 3 alleged incidents. The complaint record also notes 3 alleged crashes and 3 alleged injuries among the 13 reports.
13 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2019 Mitsubishi Eclipse Cross?
A notable electrical system software recall for the 2019 Eclipse Cross means prospective buyers should always check a specific vehicle's VIN through NHTSA's free online lookup tool. An unrepaired recall remains the new owner's responsibility.
- NHTSA has not crash-tested the 2019 Eclipse Cross, so no Safety Index or star ratings exist for this specific model year, and the absence of a test result carries no implication about crash performance.
- The one recall on record for the 2019 Eclipse Cross targets electrical system software and was issued as a multi-model campaign also covering certain 2018 Mitsubishi vehicles; owners should verify remedy completion using the NHTSA VIN lookup at nhtsa.gov.
- The 13 unverified owner complaints on file with NHTSA for this model year include alleged issues with the Electrical System, Air Bags, Power Train, Steering, and Service Brakes, as well as 3 alleged crashes and 3 alleged injuries, though none of these allegations have been confirmed as established defects.
- Tested sibling years of the Eclipse Cross, specifically the 2023, 2024, 2025, and 2026 model years, have received NHTSA Safety Index scores of 89, 83, 85, and 85 respectively, but those scores apply only to those tested years and cannot be applied to the untested 2019 model year.
FAQ2019 Mitsubishi Eclipse Cross safety questions
Was the 2019 Mitsubishi Eclipse Cross crash-tested by NHTSA?
No. NHTSA has not run a New Car Assessment Program crash test on this configuration, so it carries no Safety Index. Its safety record here is built from 1 recall and 13 owner complaints on file.
How many recalls does the 2019 Mitsubishi Eclipse Cross have?
According to NHTSA recall data, 1 vehicle recall is on file for the 2019 Mitsubishi Eclipse Cross. Confirm your VIN at nhtsa.gov to see which apply to your car.
How many complaints have owners filed about the 2019 Mitsubishi Eclipse Cross?
According to NHTSA's complaint database, 13 owner complaints are on file for the 2019 Mitsubishi Eclipse Cross. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Eclipse Cross years
- DATA Pulled directly from NHTSA: the recallsByVehicle and complaintsByVehicle records for the Mitsubishi Eclipse Cross 2019.
- SCORE This configuration was not crash-tested by NHTSA, so it carries no Safety Index. We report its recall and complaint record only.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.