NHTSA // CRASH-TESTED
2020 Mitsubishi Eclipse Cross Safety Ratings
The 2020 Mitsubishi Eclipse Cross scores 91 out of 100 on the NHTSA Safety Index (Exceptional), with a 5-star overall NHTSA crash rating, 0 recalls, and 5 owner complaints on file.
Updated Oct 1, 2026 from NHTSA data · Reviewed by Ivanna Verstliar
The 2020 Mitsubishi Eclipse Cross SUV AWD earns a NHTSA Safety Index of 91/100, placing it in the Exceptional band. With a clean recall record and strong NHTSA crash-test performance, this model year presents a compelling safety profile for used-market shoppers.
The 2020 Mitsubishi Eclipse Cross SUV AWD received a 5-star overall NHTSA crash-test rating and a NHTSA Safety Index of 91/100, sourced from NHTSA federal safety data.
MotorCaliber Safety Desk // NHTSA data, verified Oct 1, 2026
Among the 107 SUVs from 2020 that NHTSA has crash-tested, the 2020 Mitsubishi Eclipse Cross ranks 11 for overall NHTSA Safety Index.
- urban drivers exposed to side-impact risk
| NHTSA Safety Index | 91 / 100 (Exceptional) |
|---|---|
| Overall crash rating | 5 of 5 stars |
| Frontal / Side / Rollover | 5 / 5 / 4 stars |
| Rollover risk | 18.5% |
| Recalls on file | 0 |
| Owner complaints | 5 (unverified allegations) |
| Class rank | 11 of 107 SUVs tested for 2020 |
| Data verified | Oct 1, 2026 |
ANALYSISHow safe is the 2020 Mitsubishi Eclipse Cross?
The 2020 Mitsubishi Eclipse Cross SUV AWD achieves an exceptional 91 out of 100 on the NHTSA Safety Index. This high score is notably supported by a perfect record of zero recall campaigns, reflecting a strong defect-record sub-score of 18.5 out of 20 for this specific model year. Crash protection is robust, contributing 66 of a possible 70 points. NHTSA awarded 5-star ratings for overall, frontal, and side impact protection. The rollover assessment shows a 4-star rating with a 19 percent rollover risk; however, NHTSA's dynamic test yielded a "No Tip" result. In terms of avoidance technology, the Eclipse Cross earned 6 out of 10 points. While electronic stability control is standard, forward collision warning and lane departure warning are listed as optional, not standard equipment. The volume of owner complaints remains low, with only 5 unverified reports for a vehicle now six years old.
NCAP // CRASH TESTHow did the 2020 Mitsubishi Eclipse Cross perform in crash tests?
The 2020 Eclipse Cross SUV AWD achieved a 5-star overall safety rating from NHTSA, demonstrating strong performance in impact protection. This model earned 5 out of 5 stars in both frontal and side crash tests. While robust in direct collision scenarios, the rollover assessment presented a comparative weakness, scoring 4 out of 5 stars. NHTSA data indicates a 19 percent rollover risk, with the dynamic tip test confirming a "No Tip" result.
Source: NHTSA NCAP, VehicleId 14542
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSDoes the 2020 Mitsubishi Eclipse Cross have any recalls?
The 2020 Mitsubishi Eclipse Cross carries zero NHTSA recall campaigns. No recall components are on file, and no park-outside or do-not-drive advisory has been issued for this model year. That clean record contributes directly to the model year's strong defect-record sub-score of 18.5 out of 20.
NHTSA // COMPLAINTSWhat do owners report about the 2020 Mitsubishi Eclipse Cross?
NHTSA has received 5 owner complaints for this model year, covering Engine (2 reports), Air Bags (1), Forward Collision Avoidance (1), Seats (1), and an Unknown category (1). These are unverified consumer allegations, not established facts, and include 1 alleged crash and 1 alleged fire with no reported injuries or deaths.
5 owner complaints on file. These are unverified allegations reported to NHTSA.
USED BUYERWhat should used buyers know about the 2020 Mitsubishi Eclipse Cross?
No recall campaigns are currently on file for the 2020 Eclipse Cross. Shoppers considering this 6-year-old vehicle should run the specific VIN through NHTSA's recall database before purchase. This check confirms whether any future campaigns have been issued and whether any remedy has been completed.
- The 2020 Eclipse Cross is the only model year in this dataset with zero NHTSA recall campaigns on file, earning a near-perfect defect-record sub-score of 18.5 out of 20 within the 91/100 Safety Index.
- NHTSA's rollover assessment for this specific model year recorded a 19 percent rollover risk and a No Tip result in the dynamic test, producing a 4-star rollover rating against otherwise perfect 5-star frontal and side scores.
- Forward collision warning and lane departure warning are listed as optional equipment for this model year, meaning individual vehicles may or may not be equipped, which affects real-world crash-avoidance capability and contributed to a 6/10 avoidance-tech sub-score.
- Five unverified owner complaints on file for this model year include alleged issues with the engine (2 reports) and one alleged fire, all of which are consumer allegations reported to NHTSA and not confirmed findings.
RANKINGSWhere the 2020 Mitsubishi Eclipse Cross places
The 2020 Mitsubishi Eclipse Cross qualifies for these MotorCaliber safety rankings:
FAQ2020 Mitsubishi Eclipse Cross safety questions
Was the 2020 Mitsubishi Eclipse Cross crash-tested by NHTSA?
Yes. NHTSA crash-tested the 2020 Mitsubishi Eclipse Cross, and it earns a NHTSA Safety Index of 91 out of 100, placing it in the Exceptional band. The index combines federal crash-test stars, standard crash-avoidance tech, and the recall record.
What are the 2020 Mitsubishi Eclipse Cross crash-test star ratings?
In NHTSA testing the 2020 Mitsubishi Eclipse Cross earned 5 out of 5 stars for overall, 5 out of 5 stars for frontal, 5 out of 5 stars for side, and 4 out of 5 stars for rollover. Its measured rollover risk is 18.5%. Categories NHTSA did not test show as not rated.
How many recalls does the 2020 Mitsubishi Eclipse Cross have?
According to NHTSA recall data, no vehicle recalls are on file for the 2020 Mitsubishi Eclipse Cross as of Oct 1, 2026. Equipment recalls, if any, are excluded from the Safety Index. Run your VIN through NHTSA's recall lookup to confirm the status is current.
How many complaints have owners filed about the 2020 Mitsubishi Eclipse Cross?
According to NHTSA's complaint database, 5 owner complaints are on file for the 2020 Mitsubishi Eclipse Cross. These are unverified allegations submitted by owners, not confirmed defects, and include reports involving a crash or a fire.
Cross-check this record against independent expert reviews and the live NHTSA database before you buy.
Other Eclipse Cross years
Rivals in SUV (2020)
| Vehicle | NHTSA Safety Index | Overall stars | Recalls |
|---|---|---|---|
| 2020 Infiniti Qx50 | 94/100 | 5 of 5 | 2 |
| 2020 Mazda CX-3 | 94/100 | 5 of 5 | 1 |
| 2020 Mazda CX-30 | 93/100 | 5 of 5 | 3 |
| 2020 Volvo Xc90 T5 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T6 | 93/100 | 5 of 5 | 0 |
| 2020 Volvo Xc90 T8 | 93/100 | 5 of 5 | 0 |
- DATA Pulled directly from NHTSA: New Car Assessment Program crash tests (VehicleId 14542), the recallsByVehicle and complaintsByVehicle records for the Mitsubishi Eclipse Cross 2020.
- SCORE The NHTSA Safety Index (0-100) weights crash protection, standard crash-avoidance tech, and the defect record. Full formula on the methodology page. It ranks 11 of 107 in the SUV class for 2020.
- EDITED Written by the MotorCaliber Safety Desk and reviewed for accuracy and plain-language clarity by Ivanna Verstliar, Editor, against the source figures on this page.
- VERIFIED Data last synced Oct 1, 2026. Recalls change; confirm your VIN at nhtsa.gov/recalls. See our corrections policy and disclosure.