NHTSA // CRASH-TESTED
2020 Nissan Murano
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Nissan Murano is a midsize two-row SUV that has carved out a distinct identity in a crowded segment by leaning into style and comfort over rugged utility. Aimed squarely at adult couples and small families who prioritize a refined, car-like driving experience, the Murano competes against stalwarts like the Ford Edge and Honda Passport. MotorCaliber covers the 2019 through 2025 model years.
The 2020 Nissan Murano earns an NHTSA Safety Index of 92 out of 100, an exceptional result driven by its federal crash-test stars and its recall record. Both frontal and side crash protection reached the full 5 stars. It has 2 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally regard the Murano as one of the more stylish and comfort-focused entries in the midsize SUV segment, praising its upscale interior feel and smooth ride. Most professional assessments note that it trades some practicality and cargo versatility compared to boxier rivals, but consider it a strong choice for buyers who prioritize a relaxed, premium-leaning driving experience.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 14526
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
SUSPENSION:REAR:AXLE:SPINDLE21V402000
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Reported 2021-05-27
STEERING:LINKAGES21V170000
Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
Reported 2021-03-11
NHTSA // COMPLAINTSOwner complaints
44 owner complaints on file. These are unverified allegations reported to NHTSA.