NHTSA // CRASH-TESTED
2023 Ram 2500
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Ram 2500 is a heavy-duty pickup truck aimed at buyers who need serious towing and hauling capability beyond what a half-ton can offer. Competing in one of the most demanding segments on the market, it attracts contractors, fleet operators, and truck enthusiasts who prioritize work capacity. Understanding its safety record is essential before committing to a vehicle this size and cost.
Despite a strong crash-test showing, the 2023 Ram 2500 carries a park-outside or stop-driving recall, so read the recall section first. It has 8 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally regard the Ram 2500 as one of the more refined and comfortable entries in the heavy-duty truck segment, praising its ride quality and interior execution relative to its class. Most acknowledge that it competes strongly on capability and driver experience, though professional assessments tend to note that heavy-duty trucks as a category involve tradeoffs in agility and crash-test performance compared to lighter vehicles.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 17275
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)26V288000
Risk: Loss of vehicle control increases the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Reported 2026-05-07
POWER TRAIN:AUTOMATIC TRANSMISSION24V413000
Risk: A loss of drive power or a loss of park function increase the risk of a crash.
Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
Reported 2024-06-06
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Reported 2024-03-14
STEERING:STEERING CONTROL MODULE23V799000
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Reported 2023-11-28
BACK OVER PREVENTION:DISPLAY FUNCTION23V654000
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Reported 2023-09-28
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS23V060000
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 mo
Reported 2023-02-09
BACK OVER PREVENTION:DISPLAY FUNCTION23V059000
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23
Reported 2023-02-09
POWER TRAIN:AUTOMATIC TRANSMISSION22V835000
Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Reported 2022-11-10
NHTSA // COMPLAINTSOwner complaints
47 owner complaints on file. These are unverified allegations reported to NHTSA.