NHTSA // CRASH-TESTED
2024 Ram 2500
Federal crash-test performance, recalls, and complaints, scored into one NHTSA Safety Index.
The Ram 2500 is a heavy-duty pickup truck aimed at buyers who need serious towing and hauling capability beyond what a half-ton can offer. Competing in one of the most demanding segments on the market, it attracts contractors, fleet operators, and truck enthusiasts who prioritize work capacity. Understanding its safety record is essential before committing to a vehicle this size and cost.
The 2024 Ram 2500 earns an NHTSA Safety Index of 78 out of 100, an average result driven by its federal crash-test stars and its recall record. It has 5 recalls on record, reflected in the score.
- urban drivers exposed to side-impact risk
Reviewers generally regard the Ram 2500 as one of the more refined and comfortable entries in the heavy-duty truck segment, praising its ride quality and interior execution relative to its class. Most acknowledge that it competes strongly on capability and driver experience, though professional assessments tend to note that heavy-duty trucks as a category involve tradeoffs in agility and crash-test performance compared to lighter vehicles.
NCAP // CRASH TESTCrash-test breakdown
Source: NHTSA NCAP, VehicleId 19330
Index breakdown
NCAP // CRASH IMAGESCrash-test images
Crash-test images are US federal government works (NHTSA / NCAP), public domain.
NHTSA // RECALLSRecall record
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA26V327000
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026
Reported 2026-05-21
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)26V288000
Risk: Loss of vehicle control increases the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Reported 2026-05-07
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE24V199000
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Reported 2024-03-14
STEERING:STEERING CONTROL MODULE23V799000
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Reported 2023-11-28
BACK OVER PREVENTION:DISPLAY FUNCTION23V654000
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Reported 2023-09-28
NHTSA // COMPLAINTSOwner complaints
0 owner complaints on file. These are unverified allegations reported to NHTSA.